Help Center
Search for the articles here or browse the categories below.
This category lists the step-by-step guides on how to use the different features on Crowd. How to access and understand them.
How to install widget, deactivate widget and manage feedback submissions
Crowd widget and its different feedback types
Feedback widget and best practices for collecting feedback
How to add feedback widget to a mobile app.
Find out how to install, customize, and utilize feedback widgets to collect valuable user opinions and enhance your site.
Customizing and Installing Crowd Feedback Widgets
Configuring Display Rules for Your Crowd Feedback Widget
Getting Started with Feedback Widgets - Complete Setup Guide
This category provides insights into how we prioritize your safety and protect your data.
This category contains the best practices of Crowd metrics, how to understand them, put them into action and how to access them.
Understanding unmoderated test metrics
Best practices for utilizing unmoderated test metrics
Understanding feedback widget metrics
Making informed decisions with feedback widget metrics
Learn the answers to frequently asked questions on Crowd.
Learn how to use heatmaps to visualize user interactions on your website, helping you identify popular areas and optimize your design for better engagement.
How to start collecting heatmaps from crowd
Types of Heatmaps on Crowd: See How Users Really Use Your Website
Heatmaps and Filters in Crowd: A Simple Guide
Analyzing Your Heatmap Data
Viewing and Managing Screenshots in Crowd
Explore how to analyze session recordings to understand user behavior, troubleshoot issues, and enhance the user experience on your site.
Discover how to conduct and manage user interviews within Crowd to gather qualitative insights and validate your product ideas.
Definition, Roles and Responsibilities: How to Prepare and Set Up for Interviews
Interpreting Interview Analysis
Interview Scheduling: Complete Guide to Setting Up User Research Sessions
How to Reschedule Missed or Upcoming Interviews: Complete Guid
How to Share Participant and Observer Links and Start an Interview
Get started with creating, publishing, and analyzing research studies to validate hypotheses and gain deeper insights from your users.
How to Invite Participants to Take a Study via Email
Get High-Quality Participants with Screener
Creating Your First Research Study
Understanding Blocks: Simple Survey
How to Evaluate your Website with Crowd
Learn how to track and analyze user activities to identify trends, popular events, and areas for improvement on your website.
Integrate User Identification with Crowd
Tracking Events on your Website
User Identity Lifecycle and Best Practices
What are Events in Crowd
How to Set up Events on Crowd
Get step-by-step guidance on setting up your Crowd account and integrating it with your website for the first time.
Introduction to Crowd
Managing Your Crowd Profile
Setting Up Your Crowd Workspace
How to Install and Verify Crowd on Your Website
Getting Started with Crowd: New User Guide