When You Need to Reschedule an Interview
If you need to reschedule a missed or upcoming moderated session, follow these steps:
Rescheduling a Missed Interview
Sometimes interviews get missed due to various reasons participants don't show up, technical difficulties prevent the session from happening, or unexpected circumstances arise. Here's how to reschedule these missed sessions:
Step 1: Find Your Missed Interview
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Go to your interview dashboard (your main workspace where all interviews are listed)
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Look through your interview list to find the session that was missed
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Missed interviews are usually marked with a special indicator or status
Step 2: Start the Rescheduling Process
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Once you have located the missed interview, look for the "Reschedule" button
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Click on this button to begin setting up a new time
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The system will take you to a new page where you can choose fresh dates and times
Step 3: Select New Date and Time
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Choose a date that works for both you and your participant
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Pick a time that fits everyone's schedule
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Consider time zones if you're interviewing people in different locations
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Make sure to leave enough buffer time between interviews
Step 4: Confirm and Notify
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Once you have selected the new time, confirm your changes
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The system will automatically update the interview links
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Make sure to notify your participant about the new time
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Send them the updated meeting details
Rescheduling an Upcoming Interview
Sometimes you need to change an interview that is already scheduled but has not happened yet. This might be because of participant requests, your own schedule changes, or other planning adjustments.
Step 1: Locate the Interview you want to change
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Go to your interview dashboard
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Browse through your upcoming interviews
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Find the specific interview session you need to reschedule
Step 2: Access the Interview Details
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You have two options to access the rescheduling feature:
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Option A: Click on the "View Details" button next to the interview
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Option B: Look for three dots (...) next to the interview and click on them
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Either option will give you access to the interview management tools
Step 3: Open the Rescheduling Interface
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Once you are on the interview details page, look for the "Reschedule" button
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Click on this button to open the rescheduling options
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You will see a calendar or time selection interface
Step 4: Choose Your New Schedule
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Select a new date from the available options
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Pick a time that works better for your schedule
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Consider the participant's availability (you may want to check with them first)
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Make sure the new time doesn't conflict with other interviews
Step 5: Save and Communicate
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Save your changes by confirming the new date and time
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The system will update all the interview links automatically
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Important: Contact your participant immediately to inform them of the change
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Provide them with the new meeting details and updated links