Introduction to Crowd

Last updated on May 27, 2025

Welcome to Crowd!

Crowd is your all-in-one platform for understanding your users and improving your website or app. In just a few minutes, you will discover how Crowd can help you make better decisions based on real user data.

What Can Crowd Do for You?

Imagine being able to:

  • See exactly how visitors use your website

  • Ask users directly what they think

  • Get AI-powered insights without complex analysis

That's Crowd a complete user experience platform that combines analytics, feedback tools, and AI assistance in one place.

Three Powerful Tools in One Platform

1. Feedback Tools

Hear directly from your users:

  • Research Studies: Create surveys and tests to get structured feedback

  • Interviews: Schedule and conduct user interviews to gain deeper insights

  • Feedback Widgets: Collect opinions directly on your website

2. Insights Tools

See how people actually use your website:

  • Heatmaps: Visualize where users click, scroll, and focus their attention

  • Session Recordings: Watch real users navigate your website

  • Analytics: Track visitors, page views, and conversion rates

  • User Activities: Follow individual user journeys across your site

3. AI Assistance

Get smart help understanding your data:

  • AI Chat: Ask questions about your users in plain English

  • Smart Recommendations: Receive suggestions for improvements

  • Automatic Analysis: Let AI find patterns and problems for you

Getting Started Is Easy

Your Crowd dashboard already shows you:

  • Visitor statistics: See how many people visit your site

  • Session information: Learn how long people stay and what they do

  • Key findings: Discover AI-generated insights about your users

  • Top pages: Know which pages attract the most visitors

  • Recent feedback: See what users are saying about your site

Quick Ways to Start Using Crowd

Create a Research Study

Run surveys and tests to gather insights from your users:

  1. Click "Create study" on your dashboard

  2. Choose a template or create a custom study

  3. Define your questions and target audience

  4. Launch your study and collect responses

Chat with Your Data

Get instant insights by asking questions:

  1. Click "AI Chat" on your dashboard

  2. Type questions like "Why are users leaving my checkout page?"

  3. Receive clear answers based on your actual data

Invite Your Team

Collaborate with colleagues:

  1. Click "Invite Colleagues" on your dashboard

  2. Enter their email addresses

  3. Choose their access level (Editor or Viewer)

  4. Work together to improve your user experience

Resources to Help You Learn

  • Watch the intro video for a quick 2 minute overview

  • Take the product tour to explore all features

  • Check the help center for detailed guides

  • Schedule a demo for personalized guidance

Start Understanding Your Users Today

Ready to discover what your users really think and do? Explore your Crowd dashboard now and start making better, data driven decisions that will improve your website and grow your business.

Whether you're looking to increase conversions, reduce frustration, or simply create a better user experience, Crowd gives you all the tools you need to succeed.