Starting Your Feedback Collection

When creating a new widget, you have several template options to choose from, each designed for specific feedback collection needs and methodologies.
Blank Widget Templates
Blank Single Feedback Widget
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Purpose: Create a custom single question feedback collection tool 
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Best For: Simple, focused feedback requests 
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Customization: Complete control over question type, styling, and targeting 
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Use Cases: - 
Quick satisfaction checks 
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Specific feature feedback 
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Post-interaction surveys 
 
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Blank Multiple Feedback Widget
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Purpose: Build multi-question feedback forms from scratch 
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Best For: Comprehensive feedback collection 
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Customization: Add multiple question types, logic, and workflows 
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Use Cases: - 
Detailed user experience surveys 
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Product feedback forms 
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Multi-step feedback processes 
 
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Pre-Built Widget Templates
Emoji Rating CSAT Feedback
Category: Single Feedback | Marketing | Research
Features:
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Visual emoji-based rating system (😞 😐 😊 😄 😍) 
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Customer Satisfaction (CSAT) scoring 
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Intuitive user experience with emotional indicators 
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Progress bar showing response distribution 
Best For:
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Quick emotional response collection 
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User-friendly satisfaction measurement 
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High response rate scenarios 
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Mobile-optimized feedback 
Industries: E-commerce, SaaS, Customer Service, Hospitality
Net Promoter Score (NPS)
Category: Single Feedback | Strategy | Research
Features:
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Traditional 0-10 NPS scoring scale 
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Automatic calculation of Detractors, Passives, and Promoters 
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Comprehensive analytics dashboard 
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Benchmark comparison capabilities 
Best For:
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Measuring customer loyalty 
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Tracking brand advocacy 
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Long-term customer relationship insights 
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Industry benchmarking 
Key Metrics:
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Overall NPS Score (displayed prominently) 
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Percentage breakdown by category 
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Trend analysis over time 
Star Rating CSAT Feedback
Category: Single Feedback | Marketing | Research
Features:
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Classic 5-star rating system 
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Familiar user interface 
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Clean, professional appearance 
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Easy integration with review systems 
Best For:
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Product reviews 
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Service quality assessment 
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Professional service feedback 
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B2B customer satisfaction 
Advantages:
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Universal recognition 
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Professional appearance 
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Easy data interpretation 
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Integration-friendly format 
Advanced Widget Templates
Survey & Research Widgets
Based on the interface shown, additional specialized templates include:
Multi-Question Surveys:
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Complex feedback forms 
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Conditional logic 
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Progress tracking 
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Data export capabilities 
Rating Scale Variations:
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Numerical scales (1-10) 
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Likert scales 
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Binary yes/no options 
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Custom scale definitions 
Widget Categories Explained
Single Feedback
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One primary question or rating 
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Quick user interaction 
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High completion rates 
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Focused data collection 
Marketing
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Brand perception measurement 
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Campaign effectiveness 
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Customer advocacy tracking 
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Market research applications 
Research
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Academic and professional research 
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Detailed analytics 
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Statistical analysis tools 
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Export capabilities for further analysis 
Strategy
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Business decision support 
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Long-term trend tracking 
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Competitive analysis 
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ROI measurement 
Choosing the Right Widget Type
Consider Your Goals
For Quick Insights:
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Emoji Rating CSAT 
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Star Rating CSAT 
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Simple binary feedback 
For Detailed Analysis:
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Net Promoter Score 
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Multi-question surveys 
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Custom blank widgets 
For Ongoing Monitoring:
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NPS for loyalty tracking 
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CSAT for satisfaction trends 
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Custom metrics for specific KPIs 
Consider Your Audience
Consumer-Facing:
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Emoji ratings (fun and engaging) 
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Star ratings (familiar format) 
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Visual, intuitive interfaces 
Business Users:
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NPS (professional standard) 
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Detailed surveys 
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Comprehensive analytics 
Mobile Users:
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Large touch targets 
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Simple interactions 
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Fast loading times 
Implementation Best Practices
Template Selection Strategy
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Start Simple: Begin with pre-built templates 
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Test and Learn: Use A/B testing between widget types 
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Customize Gradually: Modify templates based on response patterns 
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Scale Complexity: Add more sophisticated widgets as needed 
Multi-Widget Approach
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Use different widget types for different touchpoints 
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Combine quick ratings with detailed surveys 
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Create widget funnels for progressive feedback collection 
Performance Optimization
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Choose widgets appropriate for your traffic patterns 
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Consider mobile responsiveness 
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Optimize for your target response rates 
Next Steps After Widget Selection
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Configure Settings: Customize appearance, targeting, and timing 
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Set Up Analytics: Define success metrics and reporting schedules 
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Test Implementation: Verify widget performance across devices 
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Monitor Performance: Track response rates and data quality 
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Iterate and Improve: Refine based on user behavior and feedback quality 
Advanced Customization Options
Visual Customization
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Brand colors and fonts 
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Custom icons and imagery 
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Responsive design adjustments 
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Animation and interaction effects 
Behavioral Targeting
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Page-specific triggers 
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User behavior-based display 
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Time-based activation 
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Exit-intent detection 
Data Integration
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CRM system connections 
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Analytics platform integration 
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Automated reporting 
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Real-time notifications 
Choose the widget type that best aligns with your feedback collection goals, and remember that you can always create multiple widgets for different purposes and audiences.