Starting Your Feedback Collection
When creating a new widget, you have several template options to choose from, each designed for specific feedback collection needs and methodologies.
Blank Widget Templates
Blank Single Feedback Widget
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Purpose: Create a custom single question feedback collection tool
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Best For: Simple, focused feedback requests
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Customization: Complete control over question type, styling, and targeting
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Use Cases:
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Quick satisfaction checks
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Specific feature feedback
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Post-interaction surveys
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Blank Multiple Feedback Widget
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Purpose: Build multi-question feedback forms from scratch
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Best For: Comprehensive feedback collection
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Customization: Add multiple question types, logic, and workflows
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Use Cases:
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Detailed user experience surveys
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Product feedback forms
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Multi-step feedback processes
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Pre-Built Widget Templates
Emoji Rating CSAT Feedback
Category: Single Feedback | Marketing | Research
Features:
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Visual emoji-based rating system (😞 😐 😊 😄 😍)
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Customer Satisfaction (CSAT) scoring
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Intuitive user experience with emotional indicators
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Progress bar showing response distribution
Best For:
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Quick emotional response collection
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User-friendly satisfaction measurement
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High response rate scenarios
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Mobile-optimized feedback
Industries: E-commerce, SaaS, Customer Service, Hospitality
Net Promoter Score (NPS)
Category: Single Feedback | Strategy | Research
Features:
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Traditional 0-10 NPS scoring scale
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Automatic calculation of Detractors, Passives, and Promoters
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Comprehensive analytics dashboard
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Benchmark comparison capabilities
Best For:
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Measuring customer loyalty
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Tracking brand advocacy
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Long-term customer relationship insights
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Industry benchmarking
Key Metrics:
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Overall NPS Score (displayed prominently)
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Percentage breakdown by category
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Trend analysis over time
Star Rating CSAT Feedback
Category: Single Feedback | Marketing | Research
Features:
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Classic 5-star rating system
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Familiar user interface
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Clean, professional appearance
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Easy integration with review systems
Best For:
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Product reviews
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Service quality assessment
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Professional service feedback
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B2B customer satisfaction
Advantages:
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Universal recognition
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Professional appearance
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Easy data interpretation
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Integration-friendly format
Advanced Widget Templates
Survey & Research Widgets
Based on the interface shown, additional specialized templates include:
Multi-Question Surveys:
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Complex feedback forms
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Conditional logic
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Progress tracking
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Data export capabilities
Rating Scale Variations:
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Numerical scales (1-10)
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Likert scales
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Binary yes/no options
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Custom scale definitions
Widget Categories Explained
Single Feedback
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One primary question or rating
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Quick user interaction
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High completion rates
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Focused data collection
Marketing
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Brand perception measurement
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Campaign effectiveness
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Customer advocacy tracking
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Market research applications
Research
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Academic and professional research
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Detailed analytics
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Statistical analysis tools
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Export capabilities for further analysis
Strategy
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Business decision support
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Long-term trend tracking
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Competitive analysis
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ROI measurement
Choosing the Right Widget Type
Consider Your Goals
For Quick Insights:
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Emoji Rating CSAT
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Star Rating CSAT
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Simple binary feedback
For Detailed Analysis:
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Net Promoter Score
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Multi-question surveys
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Custom blank widgets
For Ongoing Monitoring:
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NPS for loyalty tracking
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CSAT for satisfaction trends
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Custom metrics for specific KPIs
Consider Your Audience
Consumer-Facing:
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Emoji ratings (fun and engaging)
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Star ratings (familiar format)
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Visual, intuitive interfaces
Business Users:
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NPS (professional standard)
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Detailed surveys
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Comprehensive analytics
Mobile Users:
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Large touch targets
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Simple interactions
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Fast loading times
Implementation Best Practices
Template Selection Strategy
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Start Simple: Begin with pre-built templates
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Test and Learn: Use A/B testing between widget types
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Customize Gradually: Modify templates based on response patterns
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Scale Complexity: Add more sophisticated widgets as needed
Multi-Widget Approach
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Use different widget types for different touchpoints
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Combine quick ratings with detailed surveys
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Create widget funnels for progressive feedback collection
Performance Optimization
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Choose widgets appropriate for your traffic patterns
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Consider mobile responsiveness
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Optimize for your target response rates
Next Steps After Widget Selection
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Configure Settings: Customize appearance, targeting, and timing
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Set Up Analytics: Define success metrics and reporting schedules
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Test Implementation: Verify widget performance across devices
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Monitor Performance: Track response rates and data quality
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Iterate and Improve: Refine based on user behavior and feedback quality
Advanced Customization Options
Visual Customization
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Brand colors and fonts
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Custom icons and imagery
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Responsive design adjustments
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Animation and interaction effects
Behavioral Targeting
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Page-specific triggers
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User behavior-based display
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Time-based activation
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Exit-intent detection
Data Integration
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CRM system connections
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Analytics platform integration
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Automated reporting
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Real-time notifications
Choose the widget type that best aligns with your feedback collection goals, and remember that you can always create multiple widgets for different purposes and audiences.