When you run large websites with lots of visitors, you need powerful tools to understand and improve how people use your site. The Scale Plan is Crowd most comprehensive standard package, designed for businesses with complex websites and high traffic.
Scale Plan Basics: At $599 per month
The Scale Plan is our most complete standard offering, with large tracking capacity and premium features for bigger organizations with high traffic websites.
Core Features of the Scale plan
Up to 100,000 Monthly Track Users
The Scale Plan's impressive capacity allows for tracking up to 100,000 monthly users, making it suitable for:
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Perfect for busy online stores
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Great for media sites with many readers
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Works for software applications with large user bases
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Suitable for schools and universities with many websites
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Ideal for companies managing multiple brands online
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Tracks your whole audience without missing anyone, even with high traffic
Priority Support
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Personal Account Manager
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Your own contact person for guidance
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Regular check-ins to help you use the platform well
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Help with setup and advanced settings
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Front-of-Line Technical Support
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Faster responses when you have questions
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Direct access to senior support experts
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Proactive monitoring to catch issues early
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Help with Implementation
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Expert guidance for complex setups
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Custom solutions for unique websites
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Help moving from other analytics platforms
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Training Resources
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Custom training for your team
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Special onboarding for new team members
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Advanced feature workshops
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Keep Your Data Longer
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Store session recordings for 12+ months (instead of 3-6 months on smaller plans)
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Keep heatmap data for 24+ months (instead of 12 months)
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Access user journey data for longer periods
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Compare data year over year
This longer data storage lets you:
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Analyze trends across seasons
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Compare against past performance
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See the full impact of website changes
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Understand how user behavior changes over time
Eight Team Members Can Edit
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Perfect for large teams across different departments
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Works for international teams managing different regions
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Great for big organizations with specialized user experience roles
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Helpful for agencies managing analytics for multiple clients
Advanced Features Only in Scale Plan
Enterprise-Level Security
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Single Sign on (SSO) integration
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Custom user roles and permissions
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IP restrictions for secure access
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Enhanced privacy controls
Advanced API Access
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Higher limits for custom integrations
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Real time data streaming
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Custom event tracking
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Export data to other business systems
Custom Reporting
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White labeled reports (your brand, not ours)
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Scheduled automatic reports
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Advanced filtering and segmentation
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Custom dashboards you can share
Enhanced AI Capabilities
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Predict conversion patterns
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Automatically detect important insights
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Compare to competitors in your industry
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Forecast revenue impact of improvements
How Different Teams Can Use It
Large Marketing Teams Can:
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Track performance across multiple campaigns and markets
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Analyze the entire customer journey
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Find small improvements that add up to big results
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Fine tune high value conversion paths
Product & Development Teams Can:
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Support multiple product lines with dedicated tracking
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Run A/B tests with detailed behavior analysis
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Track how different user groups adopt new features
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Decide where to focus development resources based on data
Online Store Teams Can:
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Analyze complex purchase paths across devices and user types
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Spot seasonal trends and predict behavior changes
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Improve busy checkout processes for maximum sales
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Test different product recommendation strategies
Digital Transformation Teams Can:
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Establish baselines before major platform changes
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Track how users adapt to new digital experiences
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Identify where users need training or support
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Measure the return on digital investments
Getting the Most Value
To make the most of your Scale Plan:
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Create a tracking plan across all your websites
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Form specialized teams focusing on different aspects of user experience
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Schedule regular reviews of analytics data with stakeholders
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Create your own scoring system for user experience issues
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Connect Crowd insights with your existing business systems
Benefits You Can Expect
Organizations using the Scale Plan typically see:
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Conversion rates improve by 15-30%
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Support tickets decrease by 10-20%
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Development resources used 30-40% more efficiently
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Customer retention improve by 5-15%
Summary
The Scale Plan gives large organizations everything needed to improve digital experiences based on real user data. With extensive tracking capacity, priority support, longer data retention, and team collaboration tools, it helps build a culture of continuous improvement.
For busy websites and complex digital systems, the Scale Plan provides the deep insights needed to find both obvious improvements and subtle changes that can mean millions in additional revenue.
With capacity for 100,000 monthly tracked users and enterprise grade features, the Scale Plan helps large organizations transform user experience from a small team's concern to a company wide advantage