Vans
Field guides for operating, troubleshooting, and maintaining the mobile grooming vans.
Van Equipment Troubleshooting Field Guide
Quick reference for the Wag'n'Tails Ultra vans: find your symptom, work the checks top to bottom, and stop the moment you hit an escalate condition. Blanks like fuse/breaker ratings vary by build year — fill in from your van's labels and owner's manual. If you've run low on something, a pet or person is hurt, you can't park, or the day is otherwise disrupted, use the companion Van Operations & Incident Field Guide instead. This guide is for equipment that won't work. Safety first - If a pet is on the table when a system fails, secure the pet before troubleshooting. - Never investigate a fuel smell, electrical burning smell, or smoke — shut the system down, exit, and call for help. - Generator and water heater run on fuel/propane: shut off at the source before inspecting. - Any "Stop / escalate" condition means stop and get with management — do not keep working the van. 1. Power, Generator & Electrical The generator powers everything. Most "dead van" calls trace back to fuel, a tripped breaker, or a low start battery. Generator won't start / won't crank 1. Check fuel level FIRST — the generator often has its own draw or shutoff point; don't trust the dash gauge alone. 2. Check oil level — the low-oil sensor will block start. Always verify oil before anything else. 3. Confirm the generator battery/start switch is ON. 4. Look for a tripped generator breaker and reset once. 5. Listen: clicks but no crank = weak battery; nothing = switch/fuse. 6. If it's a weak battery, start the van engine, wait 5 minutes, then try again. Stop / escalate if: no crank after one reset, or fuel/oil are OK — get with management. Generator starts then dies 1. Top off fuel and retry (air gets in the line after running near empty). 2. Check for a clogged air filter or blocked exhaust/vent. 3. Note any error code or beep pattern and record it. 4. Let it cool 10 minutes if it ran hot, then restart. Stop / escalate if: repeated stalls or it ran hot — stop, get with management. Generator runs but no power inside 1. Check the generator breakers FIRST — reset the main, then individual circuit breakers. 2. Verify GFCI outlets aren't tripped (press RESET). 3. Confirm you're not on "shore" mode with nothing plugged in. 4. Only if still dead, check the transfer switch position (hard to reach on these vans). Stop / escalate if: power on one circuit only — isolate that circuit, get with management. Breaker keeps tripping 1. Unplug the highest-draw item on that circuit (dryer/heater). 2. Reset once; run equipment one at a time to find the culprit. 3. Check for a wet or corroded outlet. 4. Don't run dryer + water heater + HVAC on the same leg at once. Stop / escalate if: it trips with nothing plugged in — wiring fault, get with management. Lights dim / flicker when the dryer runs 1. A mild dip on startup is normal; note if it recovers. 2. Reduce simultaneous load (stagger dryer and heater). 3. Check generator fuel — starving units sag under load. Stop / escalate if: severe sag or the generator bogs down — get with management. Shore power not charging / not working 1. Confirm the pedestal/outlet is live (test another device). 2. Check shore cord and adapter seating at both ends. 3. Inspect the cord for damage; reset the shore breaker. 4. Verify the transfer switch is set to shore. Stop / escalate if: cord warm/melted or sparks — unplug, get with management. 2. Water System (Heater, Pump & Plumbing) No water or no hot water are the two most common mid-bath failures. Most are fresh-tank level, a tripped pump, or a heater lockout. No water at all / pump won't prime 1. Check fresh water tank level — the #1 cause. 2. Confirm the water pump switch is ON and its breaker/fuse is good. 3. Listen: pump cycling but no flow = air lock or empty tank. 4. Open a faucet to bleed air, let the pump catch prime. 5. Check the pump inlet filter/strainer for clogging. Stop / escalate if: the pump runs dry repeatedly — shut off the pump, get with management. Weak water pressure 1. Check tank level (low tank = weak draw). 2. Clean the pump inlet strainer and faucet aerator. 3. Inspect for a kinked or pinched supply line. 4. Listen for the pump short-cycling (failing pressure switch). Stop / escalate if: pressure drops with a full tank — get with management. No hot water 1. Check the generator breakers AND the water heater breaker FIRST — the electric-start backup needs power. 2. Confirm the water heater switch is ON. 3. Check fuel/propane supply and that the valve is open. 4. Look for a lockout light — reset once per the manual. 5. Verify water IS flowing (the heater won't fire with no flow). 6. Bleed air if the heater is on-demand and sputtering. Stop / escalate if: it won't relight, or you smell propane — shut off, exit, get with management. Water too hot / scalding 1. Turn the heater setpoint down immediately. 2. Mix in cold at the faucet; don't bathe until stabilized. 3. Note if the temp is wildly inconsistent (thermostat fault). Stop / escalate if: you can't control the temp — stop bathing pets, get with management. Water heater won't ignite (propane) 1. Confirm the propane tank isn't empty and the valve is open. 2. Reset the heater lockout once. 3. Check for a clicking igniter; listen for gas flow. 4. Make sure water is flowing through it. Stop / escalate if: gas smell, soot, or repeated lockout — shut off, get with management. Grey/waste tank full or won't drain 1. Check the waste tank level indicator. 2. Drain at an approved site before continuing. 3. Clear the drain screen of hair/debris. 4. Confirm the dump valve fully opens and reseats. Stop / escalate if: backflow into the tub — stop draining, get with management. Leak under the tub / on the floor 1. Locate the source: supply line, drain fitting, or tank. 2. Shut the pump OFF to stop pressurized leaks. 3. Tighten visibly loose fittings hand-tight. 4. Catch/contain water; protect electrical below. Stop / escalate if: the leak is near any electrical — kill power, get with management. 3. HVAC, Climate & Ventilation Climate control protects the pets, not just the groomer. Treat overheating as urgent. A/C not cooling 1. Check the generator breakers AND the A/C breaker FIRST — a flipped breaker is the most common cause. 2. Confirm generator/shore power is steady (A/C is high-draw). 3. Set the fan to a lower speed first, then call for cool. 4. Clean/replace a clogged intake filter. 5. Make sure vents aren't blocked by supplies. Stop / escalate if: the compressor won't engage or the van is hot — protect the pet, get with management. Heat not working 1. Check the generator breakers AND the heater breaker/fuse FIRST — a flipped breaker is a common cause. 2. Confirm the power source. 3. If it's a propane furnace: check fuel and valve, reset the lockout once. 4. Clear the intake/return of obstructions. 5. Verify the thermostat setpoint and mode. Stop / escalate if: propane smell or no heat in cold weather — shut off, get with management. Van too hot for pets 1. Stop grooming; get the pet to the coolest spot/airflow. 2. Open doors/vents and run max fan or A/C. 3. Reduce dryer/heat-generating equipment use. 4. Check the generator is carrying the A/C load. Stop / escalate if: you can't bring the temp down fast — end the shift, prioritize the pet. Poor ventilation / fogging / fumes 1. Turn on the exhaust/roof vent fan. 2. Crack a window or door for cross-flow. 3. Confirm the roof vent isn't stuck closed. 4. If you smell exhaust, suspect a generator/exhaust leak. Stop / escalate if: any exhaust smell inside — exit, kill the generator, get with management. Roof vent / fan not working 1. Check the vent fan switch and fuse. 2. Confirm the vent lid is open (it won't pull air if shut). 3. Listen for the motor; clear debris from the blade. Stop / escalate if: the motor hums but won't spin — get with management. 4. Grooming Equipment (Dryers, Tub, Lift & Clippers) These are usually power-related: a tripped circuit, an overheated motor on thermal cutout, or a loose plug. Force/HV dryer won't turn on 1. Check the generator breakers AND the van's main breakers FIRST — a flipped breaker is the most common cause. 2. Check the outlet/circuit it's on (reset GFCI or breaker). 3. Confirm the dryer's own switch and cord seating. 4. Listen for a thermal-overload click — let it cool 15 minutes. 5. Try a different known-good outlet. Stop / escalate if: burning smell or sparks — unplug, tag out, get with management. Dryer cuts out mid-use (overheating) 1. Stop and let the motor cool — the thermal cutout tripped. 2. Clean the intake filter (clogged = overheat). 3. Don't run it on the same circuit as the heater/A/C. Stop / escalate if: it won't restart after cooling — get with management. Weak dryer airflow 1. Clean the intake and check the filter. 2. Inspect the hose for kinks, cracks, or blockage. 3. Confirm full power (not on a sagging circuit). Stop / escalate if: airflow is still weak after cleaning — get with management. Hydraulic/electric tub lift won't raise or lower 1. Check the generator breakers AND the van's main breakers FIRST — a flipped breaker kills power to the lift. 2. Verify the work-area GFCI outlet isn't tripped (press RESET). 3. Confirm power to the lift and its switch/fuse. 4. Check for an obstruction under or around the table. 5. Don't exceed the weight limit. 6. Look for a manual release/override per the manual. Stop / escalate if: the lift drops, sticks, or leaks fluid — stop, get with management. Clippers / outlets dead at a station 1. Check the generator breakers AND the van's main breakers FIRST — a flipped breaker is the most common cause. 2. Reset the GFCI for that station. 3. Reset the station's breaker once. 4. Test the outlet with another device. Stop / escalate if: the outlet is warm or scorched — stop using it, get with management. Tub drains slowly / clogs 1. Clear the hair trap/strainer (do this between every dog). 2. Flush with hot water. 3. Check the grey tank isn't full and backing up. Stop / escalate if: standing water won't clear — get with management. 5. CleanPower System (Endura) Vans Only For the two CPS Endura vans — no generator and no LP furnace. Power comes from a 1,600Ah lithium pack and dual inverters, managed by one control screen. It charges overnight from a standard 20-amp outlet. Section 1 (generator) and the LP-furnace parts of Section 3 do NOT apply to these vans. No power to outlets / equipment 1. Check the CPS control screen for the system state and any fault/error message. 2. Confirm the inverters are ON (system switched on, not in standby/storage mode). 3. Check the battery state of charge on the screen — a deeply drained pack can shut output off. 4. Reset the affected circuit breaker once. 5. Verify GFCI outlets aren't tripped (press RESET). Stop / escalate if: the screen shows a fault or won't power on — get with management. Battery low / won't hold charge 1. Confirm it was plugged in overnight and actually charged. 2. Check the shore cord seating at both the van inlet and the 20-amp outlet. 3. Confirm the outlet/breaker at the parking spot is live (test another device). 4. Watch the screen: the charge rate should climb when plugged in. 5. Reduce A/C + dryer load to stretch the remaining charge through the day. Stop / escalate if: it won't charge or drains fast with light use — get with management. Won't charge when plugged in 1. Confirm the outlet is a working standard 20-amp (not a dead/switched outlet). 2. Reseat the shore cord at both ends; check for damage. 3. Reset the location's breaker and the van's charge breaker once. 4. Confirm the screen shows "charging," not just "plugged in." Stop / escalate if: cord warm/melted, or the screen shows a charge fault — unplug, get with management. Inverter fault / shuts off under load 1. Note the exact error/code on the control screen. 2. Reduce load — don't run A/C + dryer + heater at once; restart equipment one at a time. 3. Let the system cool if it ran hot, then clear the fault per the screen. 4. Confirm the cooling vents around the battery/inverter bay aren't blocked. Stop / escalate if: repeated shutdowns or it ran hot — stop, get with management. Control screen blank / unresponsive 1. Check that the master system switch is ON. 2. Confirm the 12V system feeding the screen is live. 3. Look for a dedicated screen/system fuse or breaker. 4. Don't keep cycling power repeatedly — note the behavior and stop. Stop / escalate if: the screen stays dead — get with management. A/C or electric heat weak / cutting out 1. Check battery charge — high-draw items sag a low pack. 2. Reduce simultaneous load; run one big draw at a time. 3. Clean the A/C intake filter. 4. Confirm there's no inverter fault on the screen. Stop / escalate if: you can't keep the van climate-safe for pets — prioritize the pet, get with management. 6. Vehicle, Battery & Pre-Shift Checks The chassis/house batteries and tire condition strand more vans than the grooming equipment does. Two minutes up front prevents a roadside call. Van won't start (engine) 1. Lights/dash dead = chassis battery; jump per the manual. 2. Clicks only = weak battery or loose terminal. 3. Confirm you're not draining the start battery running house loads. 4. Check the battery disconnect switch position. Stop / escalate if: repeated dead battery — charging fault, get with management. House battery dead / low 1. Verify it's charging off generator/shore (or the CPS screen on Endura vans). 2. Check the battery disconnect/isolator switch. 3. Note if a parasitic load is draining it overnight. Stop / escalate if: it won't hold a charge — get with management. Warning light on dash 1. Note which light and look it up in the vehicle manual. 2. Check oil and coolant if it's an engine warning. 3. Don't ignore brake, temp, or oil-pressure lights. Stop / escalate if: brake / temp / oil-pressure light — stop driving, get with management. Tire low / warning 1. Visually check all tires before pulling out. 2. Air to door-jamb spec; loaded vans run heavy. 3. Inspect for nails, sidewall bulges, uneven wear. Stop / escalate if: bulge or rapid leak — don't drive, get with management. 30-second pre-shift check - Fuel: vehicle + generator both above 1/4 - Water: fresh tank full, grey tank empty - Power: generator starts, inside outlets live - Climate: A/C or heat responds - Tires + walkaround for leaks/damage - Hair traps clear in tub and drains
Van Operations & Incident Field Guide
What to do when the day goes sideways. This is the companion to the Van Equipment Troubleshooting Field Guide — two guides, two jobs. If a piece of equipment won't work, use the Equipment Troubleshooting guide. If you've run low on something, a pet or person is hurt, you can't park, or the day is otherwise disrupted, use this one. "Stop / escalate" conditions mean stop and get with management. When a pet or person is in danger, safety comes before the schedule and before the van — every time. First priorities, always - A pet's safety and a person's safety come before the appointment, the equipment, and the schedule. - Never leave a pet unattended on the table or in a van that is heating up. - If anyone (pet or person) is seriously hurt, get help first, then notify management. - When in doubt, stop the service, secure the pet, and get with management. 1. Running Low / Out Mid-Day Resource runout is the most common thing that ends a day early. Watch the monitor panel between every dog so you catch it before it stops you. Fresh water running low 1. Check the monitor panel — know your level before each dog, not after. 2. Finish the current dog if you have enough; don't start a bath you can't finish. 3. Ask the client to let you fill up from their spigot — offer the $10 discount for it. 4. Otherwise, locate the nearest approved refill point and top off. 5. Conserve: shorter rinses, fill the tub less. Stop / escalate if: you can't refill and have dogs left — get with management. Grey / waste (dirty) tank full 1. We normally keep the grey tank OPEN through the day. CLOSE it in client driveways and at storage; OPEN it on the road / while driving. 2. Check the dirty-water level on the monitor panel. 3. Stop before it overflows — a full grey tank backs up into the tub. 4. Clear the drain screen of hair while you're there. Stop / escalate if: you have additional questions — get with management. LP / propane running out 1. Watch the LP level on the monitor panel (it runs the water heater). 2. No hot water is the first sign — confirm the tank before blaming the heater. 3. Refill LP at any local fill facility (the tank is under the chassis). 4. Cold-rinse only is hard on pets — don't push a full day on empty LP. Stop / escalate if: you smell gas at any point — shut off, get with management. House battery won't last the day 1. Check charge on the monitor/CPS screen mid-morning, not just at start. 2. Reduce simultaneous high-draw use (dryer + A/C together). 3. On CPS Endura vans, confirm it charged fully overnight. 4. Battery vans: at ~20% you can charge by idling the van engine — the inverter MUST be ON to charge while idling. 5. Give it some time to charge before equipment will run again. 6. Plan the remaining dogs around the charge you actually have. Stop / escalate if: the charge is dropping fast under normal use — get with management. Engine/chassis fuel low 1. Don't let route driving run the tank down — the generator draws from it too (non-CPS vans). 2. Refuel between appointments, not when empty. 3. Factor drive time between stops into your fuel planning. Stop / escalate if: stranded or can't make the next stop — get with management. 2. Pet Safety & Incidents POLICY — groomer-caused injury: Any cut or injury to a dog caused by a groomer (other than a quicked nail) must be told to the client immediately, and we will NOT charge the client. Only continue the groom if the pet parent says it's okay after being notified. Stay calm — pets read panic. Secure first, assess second. Document what happened while it's fresh. Minor nick / cut / clipper nick 1. Stop grooming that area and stay calm. 2. Apply gentle pressure with clean gauze; use styptic for a nail quick. 3. Confirm bleeding stops; keep the pet calm and still. 4. Tell the client immediately (see policy above) — except a quicked nail. Don't hide it. 5. Only continue if the pet parent okays it; note it in the record per policy. Stop / escalate if: it won't stop bleeding, or it's deep — stop, get with management / vet. Clipper burn / brush irritation 1. Stop and let hot blades cool; switch blades. 2. Don't reapply heat to irritated skin. 3. Tell the client immediately (see policy above); only continue if they okay it. Stop / escalate if: blistering or raw skin — stop, get with management / vet. Pet showing heat stress 1. Stop drying/grooming immediately. 2. Move the pet to the coolest airflow; offer water. 3. Cool gradually — not ice-cold. 4. Watch for heavy panting, drooling, weakness, collapse. Stop / escalate if: collapse, vomiting, or the pet won't recover — vet now, then management. Bite risk / aggression 1. Stop — do not fight the dog. Your safety first. 2. Use safe handling/loop per your training; never escalate. 3. Secure the dog calmly; give it a break. 4. If it can't be groomed safely, stop the service. Stop / escalate if: the dog can't be handled safely — stop, get with management. Pet gets loose (in van or outside) 1. Stay calm; block the van door first so it can't bolt outside. 2. If it's already outside, don't chase — crouch, call softly, lure. 3. Enlist the owner; secure the area. 4. Once caught, check for injury before continuing. Stop / escalate if: the pet runs from the property — get the owner + management immediately. Pet medical emergency 1. Seizure, collapse, trouble breathing, choking = emergency. 2. Keep the pet safe; don't restrain a seizing dog. 3. Get the owner; head to the nearest vet or their vet. 4. Notify management as soon as the pet is being cared for. Stop / escalate if: any life-threatening sign — vet first, then management. Pet can't be safely groomed 1. Too matted, too stressed, too aggressive, or medically fragile. 2. Do what's safe (e.g., safety shave only) and stop there. 3. Explain honestly to the owner; don't force a full groom. 4. Document why and get with management on next steps. Stop / escalate if: the owner pressures you to continue unsafely — get with management. Wrong weight / coat type (vs. the booking) 1. Check with the owner — confirm the dog's actual weight and coat type. 2. Let the owner know of any price increase before you start. 3. Notify management of the change. 4. Notify management as well if the owner is upset. Stop / escalate if: the owner won't accept the corrected price — get with management. Matted dog (no matting fee on the booking) 1. Notify the owner of any matting and the upcharge BEFORE you start the service. 2. Do not continue with the service if the owner is not okay with the price. 3. Notify management. Stop / escalate if: the owner refuses the matting price — stop, get with management. Severe / close-to-skin matting 1. If matting is very close to the skin, or bruising / skin issues are present, recommend the owner take the dog to a vet. 2. Turn the dog away — do not attempt the groom. 3. Notify management. Stop / escalate if: bruising or skin damage is present — turn away, recommend a vet, get with management. 3. Groomer Safety & Working Alone You're often alone in a small wet space full of power tools and animals. Your wellbeing comes before finishing the dog. Groomer injury (cut, bite, strain) 1. Stop and tend to it — secure the pet first so it's safe. 2. Clean and cover wounds; control bleeding. 3. Seek medical care for bites, deep cuts, or anything that won't stop. 4. Report it to management; document it for any insurance/worker claim. Stop / escalate if: deep wound, animal bite, or you can't continue — get care, then management. Slip / wet-floor fall 1. Dry the floor with a towel after every dog to prevent falls. 2. Keep mats down and aisles clear. 3. Check yourself before standing up fast. 4. Address the water source so it doesn't repeat. Stop / escalate if: you're injured in the fall — get care, then management. Feeling unwell / overheated yourself 1. Cool down, hydrate, sit — the van gets hot and humid. 2. Pause the schedule before you're in trouble. 3. Don't run dryers in a sweltering van without ventilation. Stop / escalate if: faint, chest pain, or you can't recover — get help, then management. Unsafe person / situation at a stop 1. Trust your gut; keep the van door controllable. 2. Don't confront — leave if you feel unsafe. 3. Drive to a safe spot, then get with management. Stop / escalate if: threatened or in danger — leave / call for help first. 4. Climate & Comfort for Pets If equipment is the cause (A/C won't cool, heat won't fire), use the Equipment Troubleshooting guide. This is about keeping pets safe while you sort it out. Van too hot for pets 1. Stop grooming; get the pet to the coolest airflow. 2. Open doors/vents, run max A/C or fan; offer water. 3. Reduce dryer/heat-generating equipment use. 4. Never leave a pet in a van that's heating up. Stop / escalate if: you can't bring the temp down — protect the pet, end the service, get with management. Van too cold for pets 1. Warm the space before bringing a wet dog out of the bath. 2. Don't send a damp dog into the cold; dry fully. 3. Watch small/old/young pets for shivering. Stop / escalate if: you can't warm the van — get with management. Outside weather extreme (heat/cold/storm) 1. Pre-cool or pre-warm the van before the pet comes in. 2. Limit the pet's time in transit to/from the house. 3. In storms, prioritize safe parking and your own safety. Stop / escalate if: conditions are unsafe to work — get with management. 5. Parking, Access & Site Problems A van you can't park, level, or power is a day-stopper. Most of this is solved by scouting and communication. Can't park / no safe spot 1. Look for legal, level, shaded parking near the door. 2. Avoid blocking driveways, hydrants, or traffic. 3. Contact the customer for a better spot or a nearby option. Stop / escalate if: nowhere safe/legal to set up — get with management. Blocked in / can't leave 1. Find the blocking vehicle's owner via the customer. 2. Don't force it; protect the van. 3. Adjust the route while you wait. Stop / escalate if: stuck and can't reach the next stop — get with management. Not level / van rocking 1. Reposition to flatter ground — water and lift work better level. 2. Use leveling aids if equipped. 3. Don't run the lift on a bad slope. Stop / escalate if: no level option and equipment won't work — get with management. Customer not home / no access 1. Check that the customer confirmed via messages. 2. Text, call, AND knock on the door. 3. If there's no response 20 minutes after the scheduled appointment time, move on to the next client. 4. If you already have the dog and can't reach the owner, check whether you can put the dog inside. If you can, do so and send the online invoice. If not, you'll have to wait on the owner. 5. Log it. Stop / escalate if: a pet was handed over with no instructions — get with management. No overnight power for charging (CPS vans) 1. CPS Endura vans must charge overnight on a standard 20-amp outlet. 2. Confirm a working outlet is available where the van is parked. 3. No charge overnight = limited or no power the next day — plan ahead. 4. Flag a charging gap before it costs you a day. Stop / escalate if: the van can't be charged for the next shift — get with management. 6. Vehicle & Roadside For dead batteries and warning lights, the Equipment Troubleshooting guide has the checks. This covers being out on the road between stops. Flat tire / blowout 1. Pull over safely; hazards on. 2. Don't change it in an unsafe spot — use roadside assistance. 3. Notify management and adjust the route. Stop / escalate if: unsafe location — get help, get with management. Won't start at a stop 1. Run the Equipment Troubleshooting guide battery checks first. 2. Arrange a jump or roadside help. 3. Communicate delays. Stop / escalate if: stranded — get with management. Breakdown between appointments 1. Get to a safe spot; hazards on. 2. Call roadside; notify management. 3. Reschedule the remaining stops per policy. Stop / escalate if: the van is undriveable — get with management. Accident / collision 1. Check everyone first. 2. Get to safety; exchange info; document the scene. 3. Notify management as soon as everyone is safe. 4. Don't admit fault; follow the insurance process. Stop / escalate if: any injury — emergency services first, then management. 7. Supplies & Consumables Check stock before you even leave storage in the morning — shampoo, towels, fuel level, oil, and water. This is also in the morning checkout in the Motive app. A quick restock habit beats a mid-day scramble. Out of shampoo / product mid-day 1. Check stock at the first stop, not the third. 2. Ration to finish booked dogs if low. 3. Keep a backup of the essentials in the van. Stop / escalate if: you can't safely groom without it — get with management. Out of towels / clean linens 1. Track how many you've used vs. dogs left. 2. Air-dry more, towel less, if short. 3. Restock before the next shift. Stop / escalate if: not enough to finish the day — get with management. Blades dull / clippers failing 1. Rotate to a sharp blade; keep spares stocked. 2. Oil and cool blades through the day. 3. Don't push a dull blade on a pet's skin. Stop / escalate if: no working blades left — get with management. Consumables (styptic, ear cleaner, etc.) out 1. The business supplies all of these — keep a stocked first-aid/consumables kit in the van. 2. Notify us if we're low or out of anything so it gets reordered. 3. Flag low stock before it's gone. Stop / escalate if: out of a safety item (e.g., styptic) — get with management. 8. Maintenance Checklist The official Wag'n Tails CleanPower maintenance schedule. A few minutes of discipline here prevents tomorrow's problems — especially charging on the CPS vans. Call Wag'n Tails first if you have any questions. First thing in the morning - Check propane level and fill if needed. - Verify batteries are fully charged (at least 90%). - Run the morning stock check in the Motive app — shampoo, towels, fuel, oil, water. At the end of your day - Fill the fresh water tank. - Drain the gray water tank and close the gray water valve. Remove the hose from the fresh water fill port. - Add 1 cup of bleach through the right side tub drain and rinse down the drain with fresh water. Close both tub drains. (Nightly in warm climates, weekly in winter, to control odors and bacteria in the gray holding tank.) - Run white distilled vinegar through the super sudser and leave it in overnight. - Vacuum out the clipper vac with the shop vac. - Clean the air conditioner filters (if A/C is being used). - Empty the shop vac container. - Vacuum the furnace return vent (if the furnace is being used). - Vacuum the overhead vent screens. - Empty the dirty towel hamper. - Empty the wastebasket. - Clean the K9 II dryer filter (important for operation). - Leave batteries and inverters ON, then plug in the main shore line to top off the batteries (standard 20-amp outlet overnight on CPS Endura vans). Weekly - Remove the overhead exhaust vent screen and wash it. - Check tire pressure. - Clean the grooming hydraulic arm, lubricate as needed. - Check the battery charge level on the monitor panel. Yearly - Service the air conditioner (spring). - Service the furnace (fall). - Replace the water heater anode rod. - Check the fire extinguisher. - LP (propane) system inspection by a qualified professional.