Casino

I see an error while playing

If an error appears in the game, or the game doesn’t open/freezes, please try the steps below: 1. Clear your browser cache & cookies Old data may prevent the game from loading correctly. 2. Open the website in Incognito/Private mode This helps avoid issues caused by extensions or saved cookies. 3. Try another browser We recommend Google Chrome or Mozilla Firefox. 4. Try another device If it doesn’t work on mobile, please check from a PC (and vice versa). 5. Switch your internet connection Try using mobile data instead of Wi-Fi or the other way around. 6. Disable VPN or proxy and refresh the page Some providers are restricted in certain regions or when VPN is active. If the issue remains after all steps, please contact our online support and provide the following information: - Your device model - Your internet provider - A short video showing the issue - Your IP address (you can check it on whatismyip.com) This will help our technical team investigate the problem faster.

I have an issue with my bet

Please note, balance may take up to 1–3 minutes to sync. If the issue remains, please provide the following information to our online support: 1. The amount of the bet 2. The exact time when you placed the bet 3. A screenshot of your game history with the time visible 4. Please mark the exact place in the screenshot where the issue happened (between which bets the funds were debited) This information is required for our technical team to check your bet with the provider.

My casino chat is blocked

Please contact our support and tell us in which game your chat was blocked. We will contact the provider to check it and try to help you restore access.