Please note, balance may take up to 1–3 minutes to sync.
If the issue remains, please provide the following information to our online support:
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The amount of the bet
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The exact time when you placed the bet
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A screenshot of your game history with the time visible
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Please mark the exact place in the screenshot where the issue happened (between which bets the funds were debited)
This information is required for our technical team to check your bet with the provider.