Home 2025 Volunteer Guide and Instructions

2025 Volunteer Guide and Instructions

Resources and tips to get ready for your volunteer shift.
By Charles Howes
1 article

2025 Check-In Videos for Volunteers

Thank you for joining us as a volunteer and helping with Check-In! You help us put our best foot forward when attendees arrive. Below are a few short videos to familiarize you with the screens and common workflow. But first a few notes: 1. Check-In serves as access control for the event. All attendees need to check-in whenever they arrive to the event, often daily, sometimes a few times a day. 2. This helps us know how many people attend and what days and times are most popular. A lead and/or member of the organizing team will always be available for assistance and triaging any issues whenever check-in volunteers are working a shift. Have questions? For assistance, text Andrea Bazoin at (970) 459-7400 or Charles Howes at (207) 233-8155. Check-In Instructions Here are the full written instructions in a Google Doc > To help you know what to expect, here are a few short videos giving you a tour of the check-in process. The most common steps will be: 1. First time arrival: Scan their QR code on their phone OR Look them up in the Check-In Portal -> Check them in on the screen -> ** Look to see if they have a pre-printed badge (should be notice on the screen); find their badge and/or give them a blank badge -> Send them into the event 2. Returning Attendee with QR Code: Scan their QR code on their phone or badge -> Check them in on the screen -> send them into the event There are two types of Check-Ins: 1. Event Check-In – Scan in/Sign in at least once per day. It doesn’t hurt to scan additional times if they leave and come back. 2. Session Check-In – We have different tickets or emphasis on certain sessions and we may use the Session Check-In feature to have more granular data on attendees. Event Check-In will be the most common workflow! Video tour of Event Check-In Attendee Experience: https://www.loom.com/share/5541048548bc44aab39569965e6ff6e3?sid=e7e4ac23-b0ce-4dcb-a6f9-3276db3563b2 FIFC Check-In Manager: https://www.loom.com/share/366f062c55c44fe889a347435254eea5?sid=770e5952-03d3-4f08-adb7-c5f204a98c85 Notice the Ticket Types: https://www.loom.com/share/37555c0644f14845bbc09088d93ef14c?sid=57fef1ed-fd1d-4cb1-ab11-d5029b19a463 Common Sched Issues: https://www.loom.com/share/55714bf4ba1840cc8a1efc87968799a1?sid=85d2bb57-e245-457d-94fe-6deae8ce837b

Last updated on Mar 10, 2025