Crowd offers a robust participant pool to help you recruit testers for your user research studies. This guide focuses on the "Hire from our pool" method, allowing you to target specific testers based on demographics and preferences, ensuring high-quality feedback for your study.

Why Recruit Testers

1. Access to Unbiased Testers Worldwide: Expanded to highlight the global reach and unbiased nature, specifying regions (North America, Europe, Asia) and emphasizing authenticity and reliability,

2. making it a standout point.

3. Precision Targeting with Diverse Demographics: Enhanced to focus on detailed criteria and relevance, moving beyond a generic targeting statement.

4. Seamless Scalability for Any Study Size: Added depth by mentioning scalability from pilot to large-scale studies, addressing efficiency and resource savings.

5. Cost-Effective Flexibility with Tailored Payments: Detailed the payment options ($5 per tester or 1 credit) and their adaptability, reinforcing budget control.

This method simplifies recruitment while protecting both testers and recruiters through clear terms.

Steps to Hire Testers from the Pool

Step 1: Access the Hiring Feature

1. Navigate to your Crowd dashboard.

2. Go to Workspace > Research Studies > Create with Templates > Publish

3. Click the "Go Live" button and select "Hire from our pool" to proceed to the hiring page.

4. For guidance on creating and publishing a study, refer to "Creating Your First Research Study in Crowd".

Step 2: Accept Terms and Conditions

• Upon selecting "Hire from our pool," you’ll be directed to the Terms and Conditions (T&C) page.

• Review the T&C, which safeguards testers and recruiters by outlining rights, responsibilities, and data usage policies.

• Click "Accept" to proceed, confirming your agreement to the terms.

Step 3: Configure Your Order

In the order page:

1. Campaign Name: Enter a unique name for your hiring campaign (e.g., "User Experience Study May 2025").

2. Number of Participants: Specify the number of testers needed (e.g., 50 participants).

3. Study Title and Description: Provide a clear title (e.g., "Website Usability Test") and a brief description of the study’s purpose.

4. Devices Supported: Select the devices testers should use (e.g., desktop, smartphone, tablet).

5. Targeting Attributes: Define your target audience by selecting demographic criteria (e.g., age range, location, interests) to ensure testers match your study requirements.

Step 4: Choose Payment Method

• Option A: Pay with Card:

  • Pay $5 USD per tester using a credit or debit card.

• Option B: Pay with Credits:

  • Use Crowd coins (credits earned or purchased in-app) at 1 credit per participant.

• Select your preferred method based on your budget and available credits.

Step 5: Review and Place Order

• View the order summary on the right side of the page to verify details (campaign name, participant count, study info, devices, targeting, and payment).

• Ensure all information is correct, then click "Order" to publish your study.

• The study will be distributed to testers matching your selected criteria, making it available to your targeted audience.

Step 6: Monitor Performance and Results

• Performance Section: Check the performance section on the recruit page to monitor metrics, including the number of invitations sent, testers who started the study, and those who completed it.

• You can also manage your recruitment by pausing, resuming, or stopping the order as needed.

• Result Page: Review detailed participation data and insights on the result page to assess study progress. For more on analyzing results, see Guide to analyzing your test results.

Tips for Successful Recruitment

• Define Clear Criteria: Use targeting attributes to select testers that align with your study goals.

• Set Realistic Numbers: Choose a participant count that fits your budget and research needs.

• Communicate Value: Include a compelling study description to encourage participation.

• Monitor Regularly: Check performance metrics early to adjust if needed.

Troubleshooting Common Issues

• Testers Not Found: Ensure targeting attributes are specific but not overly restrictive.

• Payment Issues: Verify card details or credit balance before ordering.

• Study Not Published: Confirm T&C acceptance and order submission.

By following these steps, you can recruit the right participants, publish your study seamlessly, and gather valuable insights to drive your business forward.

Related Resources

1. Guide to Sharing Your Crowd Study via Email

2. How to Use Crowd Credits for Recruitment

3. Creating Your First Research Study in Crowd** **

   Need assistance? Contact our support team at support@crowdapp.io