By default, Vinci keeps your chats only on the device you use — not on our servers. That's why your history from your phone doesn't show up on your laptop. The good news: you can change this in seconds.
The default: local only
When you first sign up, Vinci defaults to keeping conversations only on your device. This is intentional — it's part of Vinci's Zero Data Retention approach. Your chats stay private and aren't stored on our servers unless you ask.
That means chats from your phone stay on your phone, chats from your laptop stay on your laptop, and neither syncs to the other automatically.
Turn on device sync
To make your conversation history follow you across all your devices:
- Open Account in the Vinci app (web or mobile).
- Find the sync or device sync setting and switch it on.
- That's it — from now on, new conversations sync through our Canadian infrastructure and appear wherever you sign in.
Once sync is on:
- New chats sync automatically across your devices.
- Old chats from before you turned sync on stay on the device where they happened — sync applies going forward only.
- Your memories are also saved to your account and available on all your devices.
Turn sync off again
Change your mind? Just turn it back off in Account. Your local chats stay on each device, and synced conversations stay in your account — they don't disappear.
What happens to your data when sync is on
When you enable sync, your conversations are stored encrypted in Canada (Montréal) so they're available when you sign in elsewhere. See Your data & privacy for full details.
Still not seeing your chats?
Make sure you're signed in with the same email on both devices — Vinci only syncs conversations within one account. If you're using different email addresses on different devices, they won't sync.