If you started a conversation, left before Vinci finished responding, and then couldn't find it anymore, here's what happened and how to prevent it.
What causes this
On the web, if you navigate away or refresh the page before a response finishes, Vinci doesn't save the conversation to your account. This happens because:
- Vinci sends your message and waits for the response to stream back.
- If you refresh, go to another tab, or close the page before the response arrives, the message never makes it to our servers.
- The conversation is lost because it was never permanently stored.
Mobile doesn't have this issue — your chats are saved safely on your device whether or not they're synced.
How to prevent it
- Wait for responses to finish. Let Vinci complete its reply before navigating away, refreshing, or starting a new chat.
- If you need to leave mid-response: On the web, use Stop generating (the stop button in the chat) before you leave — this saves what Vinci has sent so far.
- Turn on device sync if you're worried about losing chats. With sync enabled, conversations are saved to your account even if you navigate away.
If it already happened
Unfortunately, if the chat was never saved to our servers, it can't be recovered — it only existed on your device in that session, and refreshing cleared it. Going forward:
- Migrate to mobile or enable device sync on the web so chats are backed up to your account.
- Check your browser's history — sometimes you can recover what you typed in the message box, depending on your browser settings.
Vinci on mobile
Mobile conversations are safer — they're saved on your device automatically, whether or not sync is on. You won't lose a chat just by navigating or refreshing.