Running out of a product costs you a sale or a booking; over-ordering ties up cash on your shelves. Suplery's planning tools keep you in the middle — watching how you use stock and helping you reorder the right things at the right time. Three tools do the work: **automated orders**, **scheduled orders**, and **urgent orders**.

## How Suplery plans your reorders

You don't have to tell Suplery how much you use — it works it out for you. From your **stock history, your stocktakes, and even your past ordering**, Suplery learns how quickly each product moves, and it **adjusts for the patterns your business actually has** — busier weekends, holiday rushes, and other ups and downs — instead of assuming every week looks the same.

From there it plans for the **next period**, taking the practical timing of restocking into account:

- how **often** you order,

- how long it takes to **place** an order, and

- how long **delivery** takes.

And because real life is unpredictable, Suplery adds a **safety amount** on top — a small cushion of extra units so you don't run out even if use or sales suddenly climb. The result is planning that's careful about *how much* and *when*, and monitoring that's prompt when something changes.

💡 **Easy tip:** no time for day-to-day tracking? Just take a stocktake every week or two, and Suplery will handle the planning for you. It's the **regularity** that counts, not the frequency — a steady rhythm tells Suplery far more than the occasional detailed count. See [Stocktakes](https://app.chatwoot.com/hc/for-beauty-businesses/articles/16036163-9-stocktakes).

## Let Suplery build the order for you (automated orders)

Instead of adding products by hand, you can have Suplery put an order together on demand:

1. Start a new order and choose the automatic option.

2. Choose the **period** you want to cover.

3. Suplery proposes **what to reorder and how much**, grouped by supplier.

4. **Review and adjust** it just like a manual order — change quantities, swap a supplier, edit a price — then place it.

Because it's the same builder as a manual order, everything in [Create an order](https://app.chatwoot.com/hc/for-beauty-businesses/articles/16036654-12-create-an-order) applies once Suplery has filled it in.

## Schedule reorders

For the products you buy again and again, let Suplery reorder them on a regular cadence so you don't have to think about it. Use **Schedule reorders** to set it up.

**Reorder each brand on its own schedule.** You don't have to put everything on the same rhythm — Suplery lets you set a **different frequency for each brand**. This matters because brands don't behave alike: one might have a high minimum order or slower delivery that suits a monthly reorder, while another you burn through and want weekly. Matching each brand to its own cadence keeps you stocked without over-ordering or paying to ship more often than you need.

**How a scheduled order works:**

- On each brand's schedule, Suplery **prepares the order for you**, working out what to order and how much with your safety amount built in.

- The prepared order appears as a **scheduled order** ahead of its date — nothing is bought behind your back.

- **Open it to review**, adjust anything you like, and **place it** when you're happy.

The order screen looks like a normal order grouped by supplier, with a few **extra details and settings** — the schedule it's on and the **quantities Suplery suggests** (safety amount included) — so you can see not just *what* to reorder but *why*.

💡 **Use case.** Put your everyday staples on a monthly schedule and a faster-moving brand on a weekly one — each order is prepared for you on its own cadence, ready to review and place.

## Urgent orders — when stock runs low or out

Between scheduled orders, Suplery keeps watching. If a product will **run low or run out before its next scheduled order**, you'll get an **At risk of running out** notification so you can act in time.

**Before the order is built, Suplery asks how you'd like to handle it** — and the best choice depends on **how far off the next scheduled order is**:

- **Order only what's needed until the next scheduled order** — a top-up to cover the gap. Best when that order is coming up soon.

- **Include the next scheduled order now** — bring your next planned order forward and handle it in one go instead of ordering twice. Best when the next order is still a while off.

Once you've chosen, Suplery builds the matching order, and **Review order** opens it for you to check and place — just like any other order.

💡 **Use case.** A toner will run out midweek but your monthly order is only three days away — order just enough to cover the gap. If it were three weeks off, you'd include the next scheduled order instead and save yourself a second order.

## See what's already on the way

Any order you've placed or scheduled shows up as an **upcoming delivery** in each product's stock history. That keeps your planning honest — Suplery counts what's coming, so it won't suggest reordering something that's already on a truck, and you can see at a glance what's due to arrive. More in [Inventory management](https://app.chatwoot.com/hc/for-beauty-businesses/articles/16012670-8-inventory-management).

## FAQ

💬 **How does Suplery know how much I use?** From your stock history, your stocktakes, and your past orders — and the more regularly you take stock, the more accurate it gets.

💬 **Can I reorder different brands on different schedules?** Yes — set a frequency per brand so each is reordered on the rhythm that suits it.

💬 **Does it just order for me automatically?** Suplery *prepares* the order — you review and place it — so you're always in control of what actually gets bought.

💬 **Why does it suggest a bit more than I've used?** That's the safety amount — a small cushion so a sudden busy spell doesn't leave you empty.

💬 **What's an urgent order?** A quick reorder Suplery offers when a product will run out before its next scheduled order — you decide whether to order just the gap or bring the next scheduled order forward, then review and place it.

💬 **Will it double-order something that's already on the way?** No — orders in transit show as upcoming deliveries and are counted in the plan.

## Related articles

- [Create an order](https://app.chatwoot.com/hc/for-beauty-businesses/articles/16036654-12-create-an-order)

- [Manage your orders](https://app.chatwoot.com/hc/for-beauty-businesses/articles/16037105-13-manage-your-orders)

- [Inventory management](https://app.chatwoot.com/hc/for-beauty-businesses/articles/16012670-8-inventory-management)

- [Stocktakes](https://app.chatwoot.com/hc/for-beauty-businesses/articles/16036163-9-stocktakes)

- [Order from the Shop](https://app.chatwoot.com/hc/for-beauty-businesses/articles/16036508-11-order-from-the-shop)

- [Reports](https://app.chatwoot.com/hc/for-beauty-businesses/articles/16037262-16-reports)