You can stock your business two ways: buy from the brands on the **Suplery Shop**, or buy from a supplier **outside**Suplery and record that purchase yourself. This article is about finding and choosing products in the Shop. To log a purchase made elsewhere, see External orders. The Shop is where you discover products from professional beauty brands and see the full, verified information Suplery keeps on each one — so you can choose on facts, not guesswork. # Finding what you need Search by product or brand name, browse by category, and sort or narrow the results until you have what you want. 💬 Prices appear once your business is **verified**. Until then, a product shows **Unlock wholesale price** in place of the price — finish verification to reveal it. See [Get started & verify your business](https://app.chatwoot.com/hc/for-beauty-businesses/articles/16002643-1-get-started-verify-your-business). # Opening a product Click a product to open its **drawer** — the supplier, the variants, the price and discounts, the full information, and the attached documents all live here. # Choosing a variant A product **can** come in **variants** — different shades, sizes, or volumes of the same thing. When it does, you'll see an **option choice** in the drawer; pick the one you need, and the price, photo, and details update to match it. # Choosing a supplier Some products are offered by **several suppliers**. The **supplier name at the top of the drawer** shows who you're buying from — **click it to switch** to another supplier, and the price updates to that supplier's offer. Suppliers can differ on price, rating, delivery speed, and the **order amount each one sets for free delivery** — so it's worth a quick look before you decide. Connecting with or messaging a brand is covered in [Suppliers & connection requests](https://app.chatwoot.com/hc/for-beauty-businesses/articles/16003553-7-suppliers-management); how delivery is charged at checkout is in [Order from the Shop](https://app.chatwoot.com/hc/for-beauty-businesses/articles/16036508-11-order-from-the-shop). # The information behind every product This is where the Shop earns its keep. For each product you get the fullest professional profile Suplery can assemble: - **Verified benefits and active ingredients** — what the product does, and the actives and evidence behind those claims, not just marketing copy. - **A full characteristics chart** — every characteristic in one table (volume, SPF, skin or hair type, finish, key ingredients, and more), so you can weigh one product against another at a glance. - **Attached documents** — the product's **Safety Data Sheet (SDS)** and its **service / treatment protocols** are attached right to it. - Plus photos, the full description, and the brand's own story. 💡 The SDS and protocols stay with the product. Add it to your **favorites** or your **inventory**, and those documents are always there the moment you need them. # Sets Some items are **sets** — several products sold together. A set's page has the usual product information **plus a list of links to each product inside it**, so you can see exactly what's included. When a set arrives in your **inventory**, you can **split it into the individual products** or **keep it as a single item** — whichever suits how you work. See [Inventory management](https://app.chatwoot.com/hc/for-beauty-businesses/articles/16012670-8-inventory-management). # How pricing works - You buy at the **product sales price** — the price every operation in Suplery uses. - **Discounts** apply on top, including **quantity discounts**: the more you buy, the less you pay per unit. The tiers are shown on the product — **click a discount to see its full terms**. - For products **recommended for resale**, you may also see an **MSRP** — the **recommended resale price** to your own clients. It's shown **for information only**: you set your own resale prices, and Suplery never uses the MSRP for any purchase or calculation. # Knowing what's in stock Every product shows its availability. Items that are **out of stock** or temporarily **unavailable** stay in the list (sorted toward the end) and show an **Expected to be restocked** note where there's a date — so you can plan a reorder instead of losing track of them. # Keep the products you want close Tap the **heart** on a product to **favorite** it, or **add it to your inventory** to bring the product — and its documents — into your own catalog. Favorites, setting items aside for later, and tailoring what your Shop recommends are all covered in [Personalize your Shop](https://app.chatwoot.com/hc/for-beauty-businesses/articles/16003547-6-personalize-your-shop). # Exploring a brand Every brand has its own page: its story in full, and all of its products gathered in one place — useful when you've found a brand you trust and want to see everything it makes. # When you're ready to buy Add the product to your cart from its drawer. Checking out, paying, and delivery are covered in [Order from the Shop](https://app.chatwoot.com/hc/for-beauty-businesses/articles/16036508-11-order-from-the-shop). # FAQ 💬 **Why can't I see a price?** Prices are wholesale and appear only once your business is verified. Until then you'll see **Unlock wholesale price** in place of the price — finish verification to reveal it. See [Get started & verify your business](https://app.chatwoot.com/hc/for-beauty-businesses/articles/16002643-1-get-started-verify-your-business). 💬 **Can I buy without verifying, as a regular customer?** No. Suplery is a professional, business-to-business marketplace — buying needs a verified professional business with a valid professional license, and isn't open to ordinary consumers. 💬 **How do I switch supplier for a product?** A product opens on the supplier you last bought it from. To change, click the **supplier name at the top of the product drawer** and choose another — you can switch any time, and the price updates to that supplier's offer. 💬 **Where do I find a product's SDS and protocols?** They're attached to the product, inside its drawer. Add the product to your **favorites** or **inventory** and the documents stay within easy reach. 💬 **Can I search by product characteristics?** Yes — you can find products by their characteristics, not just by name. 💬 **What brands does Suplery carry?** Browse them from the **Brands** area in the top menu, or open the **Suppliers** tab on any collection page to see the suppliers there. # Related articles - [Personalize your Shop](https://app.chatwoot.com/hc/for-beauty-businesses/articles/16003547-6-personalize-your-shop) - [Suppliers & connection requests](https://app.chatwoot.com/hc/for-beauty-businesses/articles/16003553-7-suppliers-management) - [Order from the Shop](https://app.chatwoot.com/hc/for-beauty-businesses/articles/16036508-11-order-from-the-shop) - [Inventory management](https://app.chatwoot.com/hc/for-beauty-businesses/articles/16012670-8-inventory-management) - [Get started & verify your business](https://app.chatwoot.com/hc/for-beauty-businesses/articles/16002643-1-get-started-verify-your-business)