{"payload":[{"id":35814,"category_id":3638,"title":"How do I get tickets?","content":"Tickets to Film at Lincoln Center can be purchased online or at our box offices. Please note we do not accept orders via phone or email. There are no refunds or exchanges are offered on tickets purchased.\n\n**The easiest way to purchase tickets is with an FLC account online:**\n\n1. Sign up for an account [here](https://purchase.filmlinc.org/account/create). Already have an account? Log in [here](https://purchase.filmlinc.org/account/login).\n\n2. Browse the daily schedule [here](https://www.filmlinc.org/now-playing/?tab=schedule), a complete list of screenings on sale [here](https://www.filmlinc.org/now-playing/), or view all upcoming programming [here](https://www.filmlinc.org/now-playing/#whatson).\n\n3. Digital tickets are available to access in your account under [Digital Tickets](https://purchase.filmlinc.org/account/upcomingevents). They are also sent via e-mail from [confirmation@filmlinc.org](mailto:confirmation@filmlinc.org). If you are having trouble finding your tickets, we recommend searching for that email address in your inbox, then checking your spam and trash folders. If you are unable to find them, please present your order number to the box office to have your tickets reprinted.\n\n**For purchasing tickets at the box office:**\n\n1. Visit Walter Reade Theater or Elinor Bunin Munroe Film Center box offices, located along 65th Street between Broadway and Amsterdam Ave on the Upper West Side of Manhattan.\n\n2. FLC box offices open 30 minutes before the first screening of the day at that venue and close 15 minutes after the start of the final screening. See daily showtimes [here](https://www.filmlinc.org/now-playing/?tab=schedule).\n\n3. You can visit either box office to purchase tickets to any Film at Lincoln Center screening.\n\n**Additional ticket information:**\n\n* In the event of a canceled screening, you will be contacted via email and refunds will automatically be issued for all tickets purchased with a credit card. If you purchased your ticket with cash for a canceled screening, please bring it to our box office to obtain a refund.\n\n* For screenings designated [“standby only](https://www.filmlinc.org/now-playing/?tab=films\u0026filters=true\u0026ticket=standby-only),” on the day of the screening or event, a standby line will form at the venue’s box office prior to showtime. Tickets may become available to the standby line on a first-come, first-served basis, limit one per customer.\n\n\n","description":null,"status":"published","position":10,"account_id":153706,"last_updated_at":"2026-06-16T18:05:24.909Z","slug":"1778010028-how-to-get-tickets","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3638,"slug":"ticketing","locale":"en"},"views":82,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1778010028-how-to-get-tickets"},{"id":36183,"category_id":3639,"title":"How do I join or renew as an FLC Member?","content":"First, [select the membership level you would like to join or renew with.](https://purchase.filmlinc.org/donate/contribute1) Once a membership level is selected from the dropdown menu, please complete the form. Once the form is completed and the membership is added to your cart, you will be prompted to either log in or register for an account. If you’ve purchased tickets or have been a Member in the past, you have an account! \n\nYou can also reach out to the Membership Desk at [members@filmlinc.org](mailto:members@filmlinc.org) or 212.875.5620.","description":null,"status":"published","position":10,"account_id":153706,"last_updated_at":"2026-05-13T20:19:27.977Z","slug":"1778703558-how-do-i-join-or-renew-as-an-flc-member","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3639,"slug":"membership","locale":"en"},"views":19,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1778703558-how-do-i-join-or-renew-as-an-flc-member"},{"id":36176,"category_id":3638,"title":"Are group sales available?","content":"Groups sales are available for purchases of 10 tickets or more to a single screening. Email [groupsales@filmlinc.org](mailto:groupsales@filmlinc.org) for information about group sales.","description":null,"status":"published","position":20,"account_id":153706,"last_updated_at":"2026-05-13T19:02:22.600Z","slug":"1778698939-are-group-sales-available","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3638,"slug":"ticketing","locale":"en"},"views":5,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1778698939-are-group-sales-available"},{"id":35815,"category_id":3640,"title":"How do I get to Film at Lincoln Center?","content":"Film at Lincoln Center theaters are located along 65th Street between Broadway and Amsterdam Ave on the Upper West Side of Manhattan. We recommend arriving at least 15 minutes prior to your showtime. All films begin at the listed showtime.\n\n**Venues**\n\n**Walter Reade Theater** is located at 165 W 65th Street New York, NY 10023. The box office and theater entrance are located at the mezzanine level, accessible via stairs when entering from the east side and escalator or elevator from the west side.\n\n![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTVNwUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--cf41231139c1ab905ee2059556bb56f5f3cfee97/Walter-Reade-Theater.jpg)\n\nWhen walking west on 65th street, walk up stairs to visit Walter Reade Theater:\n\n![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCR1FXM3dVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--22c5e909f6032571449ad0caa2081e8298027bd3/WRT-stairs.jpg)\n\nFurther past the stairs when walking west on 65th street, an escalator and elevator access to Walter Reade Theater is available:\n\n![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCRDhXM3dVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--8925e9a681c08b1b9531e76caebe2379d9b48e5b/WRT-escalators.jpg)\n\n**Elinor Bunin Munroe Film Center** is located at 144 W 65th Street New York, NY 10023. Theaters inside the EBM Film Center are Francesca Beale Theater, Howard Gilman Theater, and Amphitheater.\n\n![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTjJwUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--e3c0bfcdf3a2e5afd8abbbc3d60fc093550fc689/Elinor-Bunin-Munroe-Film-Center.jpg)\n\n**Visit by Subway**\n\nFLC theaters are half a block west from the 66th Street stop on the 1 train and six blocks north from the Columbus Circle (A, B, C, D, 1 trains) and six blocks south from the 72nd Street (1, 2, 3 trains) stations.\n\n**Visit by Bus**\n\nThe M5, M7, M10, M11, M66 and M104 bus lines all stop within one block of Lincoln Center. For more information about public transport, visit the [MTA website](https://www.mta.info/).\n\n**Parking**\n\nGarage parking is available at 65th Street under Lincoln Center. Visit [Lincoln Center Parking](https://www.lincolncenterparking.org/) for more information.\n\n**Additional Venues**\n\n[New York Film Festival](https://www.filmlinc.org/nyff/venues/) and [New Directors/New Films](https://www.filmlinc.org/new-directors-new-films/venues/) utilize non-Lincoln Center venues. Explore more at the respective links.","description":null,"status":"published","position":30,"account_id":153706,"last_updated_at":"2026-07-14T17:58:51.772Z","slug":"1778011317-finding-film-at-lincoln-center","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3640,"slug":"visiting","locale":"en"},"views":42,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1778011317-finding-film-at-lincoln-center"},{"id":36179,"category_id":3638,"title":"What are ticket prices?","content":"Tickets for festivals and special events may vary, but standard prices are generally as follows:\n\nFLC series:\n\n* $13 Members\n\n* $15 Students, Seniors, and Persons with Disabilities\n\n* $18 General Public\n\nNew releases and festivals (excluding NYFF):\n\n* $14 Members\n\n* $16 Students, Seniors, and Persons with Disabilities\n\n* $19 General Public\n\nMatinee pricing (eligible for the first new release or first run screening of each day before 6pm):\n\n* $9 Members\n\n* $11 Students, Seniors, and Persons with Disabilities\n\n* $14 General Public\n\n*Note: There is a service fee when purchasing tickets online.*\n\nSee New York Film Festival ticket pricing [here](https://www.filmlinc.org/nyff/tickets-and-passes/).","description":null,"status":"published","position":30,"account_id":153706,"last_updated_at":"2026-06-16T18:06:14.965Z","slug":"1778699548-what-are-ticket-prices","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3638,"slug":"ticketing","locale":"en"},"views":39,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1778699548-what-are-ticket-prices"},{"id":36186,"category_id":3638,"title":"When does your box office open?","content":"Our theaters open 30 minutes before the first screening of the day. Box offices open 30 minutes before the first screening and close 15 minutes after the start of the last show.","description":null,"status":"published","position":40,"account_id":153706,"last_updated_at":"2026-05-13T20:24:31.645Z","slug":"1778703856-when-does-your-box-office-open","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3638,"slug":"ticketing","locale":"en"},"views":7,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1778703856-when-does-your-box-office-open"},{"id":36177,"category_id":3640,"title":"What accessibility options are available?","content":"FLC venues are fully accessible. \n\nPersons with disabilities can purchase discounted single tickets for $16 for standard screenings. Special pricing may apply to select festivals, events, 70mm and 3-D films. All ticket prices are subject to change. \n\nAn elevator from street level to the Walter Reade Theater entrance can be found on the north side of 65th Street, directly below the Walter Reade Theater. Accessible seating locations are available in all theaters. For questions or to make arrangements for wheelchair/companion seating, please call the box office at 212.875.5601 (Walter Reade Theater) or 212.875.5232 (Elinor Bunin Munroe Film Center) or email [ticketing@filmlinc.org](mailto:ticketing@filmlinc.org).\n\nScreenings with **OC (open captions)** are denoted with a symbol next to showtime and **CC (closed captions)** or **AD (audio description)** symbol on film page above title. \n\n![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCT3pBUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--4a588380a8f44f5d680f6424e35366caab32a90a/Screenshot%202026-05-13%20at%203.05.21%E2%80%AFPM.png)\n\nOur non-English-language films have English subtitles unless noted otherwise. For select films, personal closed caption display is available through a Closed Caption Receiver, with a “Gooseneck” cup holder caption box. Audio description for select screenings and hearing assist for all screenings is available via two-channel over-the-head headsets. See all upcoming screenings with accessibility features by selecting Accessibility filters on the [Now Playing](https://filmlinc.org/now-playing/) page.","description":null,"status":"published","position":40,"account_id":153706,"last_updated_at":"2026-05-13T19:06:27.503Z","slug":"1778699010-what","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3640,"slug":"visiting","locale":"en"},"views":8,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1778699010-what"},{"id":36178,"category_id":3640,"title":"What food and drink options are available?","content":"Concessions are available at the Walter Reade Theater and Elinor Bunin Munroe Film Center, including popcorn, candy, soda, beer, and wine. Learn more [here](https://www.filmlinc.org/visit-us/#food), including details on concession combos.\n\n[Café Paradiso](https://www.cafeparadisonyc.com/location/cafe-paradiso/), located in the Elinor Bunin Munroe Film Center, offers 10% off menu items for FLC Members (with proof of membership) and ticket holders on the day of their screening. \n\nFor quick bites between screenings, nearby options include Gourmet Garage, The Casbah, Dig Inn, Le Pain Quotidien, Sweetgreen, and Rosetta Bakery. More local restaurants can be explored [here]( https://www.filmlinc.org/visit-us/#food.).","description":null,"status":"published","position":50,"account_id":153706,"last_updated_at":"2026-05-13T19:08:22.017Z","slug":"1778699238-what-food-and-drink-options-are-available","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3640,"slug":"visiting","locale":"en"},"views":23,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1778699238-what-food-and-drink-options-are-available"},{"id":36185,"category_id":3641,"title":"How do I get pre-sale access to New York Film Festival?","content":"NYFF Pass holders and Film at Lincoln Center Members (Contributor level and above) receive early access to New York Film Festival.\n\n[Explore the pre-sale calendar](https://www.filmlinc.org/nyff/nyff-pre-sale-guide/) and learn more about [NYFF Passes](https://www.filmlinc.org/nyff/tickets-and-passes/) and [FLC Membership](https://www.filmlinc.org/membership/).","description":null,"status":"published","position":50,"account_id":153706,"last_updated_at":"2026-05-19T19:33:19.772Z","slug":"1778703623-how-do-i-get-early-tickets-to","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3641,"slug":"new-york-film-festival","locale":"en"},"views":7,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1778703623-how-do-i-get-early-tickets-to"},{"id":36248,"category_id":3638,"title":"How can I reset my password?","content":"Visit the [login page](https://purchase.filmlinc.org/account/login) and click Forgot Your Password? below the Login button.\n\n![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCQ2RTVGdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--3811e2823b6d40f188c3548b4df7233779bbe491/Screenshot%202026-05-18%20at%202.58.21%E2%80%AFPM.png)If you are getting an error when resetting your password, we recommend using Google Chrome as your browser. We also suggest clearing your browser history/cookies and using incognito settings. If you are still experiencing issues, please contact the Membership Desk at members@filmlinc.org and we can manually reset your password.","description":null,"status":"published","position":50,"account_id":153706,"last_updated_at":"2026-05-28T14:41:04.697Z","slug":"1779130675-how-can-i-reset-my-password","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3638,"slug":"ticketing","locale":"en"},"views":11,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779130675-how-can-i-reset-my-password"},{"id":36184,"category_id":3639,"title":"Can I purchase tickets at the Member rate the same day as my membership?","content":"Yes. Please purchase your membership in a single transaction, and then you may begin purchasing tickets at the Member rate in a new transaction while logged in to your new account.\n\n\n","description":null,"status":"published","position":50,"account_id":153706,"last_updated_at":"2026-05-13T20:19:46.390Z","slug":"1778703580-can-i-purchase-tickets-at-the-member-rate-the-same-day-as-my-membership","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3639,"slug":"membership","locale":"en"},"views":5,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1778703580-can-i-purchase-tickets-at-the-member-rate-the-same-day-as-my-membership"},{"id":36251,"category_id":3639,"title":"What is New Wave and how can I join?","content":"[New Wave](https://www.filmlinc.org/membership/new-wave-program/) is a community for Film at Lincoln Center Members between the ages of 25–45 starting at the Friend level ($250). In addition to all of the FLC Member benefits at your membership level, New Wave adds access to exclusive social events and invitation-only screenings throughout the year. You can join New Wave by checking the ‘Join the New Wave’ box when you are joining or renewing your FLC membership online, or contact [newwave@filmlinc.org](mailto:newwave@filmlinc.org) or 212.875.5620.","description":null,"status":"published","position":60,"account_id":153706,"last_updated_at":"2026-05-18T19:08:03.798Z","slug":"1779131278-what-is-new-wave-and-how-can-i-join","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3639,"slug":"membership","locale":"en"},"views":21,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779131278-what-is-new-wave-and-how-can-i-join"},{"id":36180,"category_id":3640,"title":"When should I arrive for my movie?","content":"We recommend arriving at least 15 minutes prior to your screening. Our trailers are approximately 5-10 minutes long and begin prior to showtime. Our films begin at the listed showtime.","description":null,"status":"published","position":60,"account_id":153706,"last_updated_at":"2026-05-13T19:16:43.143Z","slug":"1778699783-when-should-i-arrive-for-my-movie","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3640,"slug":"visiting","locale":"en"},"views":9,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1778699783-when-should-i-arrive-for-my-movie"},{"id":36250,"category_id":3638,"title":"Can I purchase a gift card or certificate?","content":"Film at Lincoln Center does not sell gift certificates, but we do sell gift memberships [here](https://purchase.filmlinc.org/donate/contribute1). Be sure to select from the “Gift Membership” levels in the menu.","description":null,"status":"published","position":60,"account_id":153706,"last_updated_at":"2026-05-18T19:07:22.831Z","slug":"1779131209-can-i-purchase-a-gift-card-or-certificate","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3638,"slug":"ticketing","locale":"en"},"views":6,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779131209-can-i-purchase-a-gift-card-or-certificate"},{"id":36292,"category_id":3641,"title":"What is ticket pricing for New York Film Festival?","content":"##### **Main Slate and Spotlight**\n\n$30 Members | $35 General Public (GP) (all venues)\n\n##### **Currents, Revivals, and Talks**\n\n$17 Members | $22 GP (all venues)\n\n*Tickets for all free Talks and events will be distributed on a first-come, first-served basis beginning one hour prior to each event at the box office.*\n\n##### **Opening Night**\n\nATH: $95 Members | $130 GP\\\nWRT and EBM: $40 Members | $50 GP\n\n##### **Centerpiece, Closing Night, and Spotlight Gala**\n\nATH: $75 Members | $90 GP\\\nWRT and EBM: $40 Members | $50 GP\n\nLearn more [here](https://www.filmlinc.org/nyff/tickets-and-passes/).","description":null,"status":"published","position":60,"account_id":153706,"last_updated_at":"2026-05-19T19:27:41.182Z","slug":"1779218074-what-is","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3641,"slug":"new-york-film-festival","locale":"en"},"views":46,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779218074-what-is"},{"id":36293,"category_id":3641,"title":"How do I purchase tickets for New York Film Festival?","content":"Tickets go on sale Tuesday, September 15 at 12pm ET, or earlier for FLC Members (Contributor level and above. and Pass holders. See the pre-sale calendar [here](https://www.filmlinc.org/nyff/nyff-pre-sale-guide/).\n\n##### **Purchasing Tickets Online**\n\n* Visit the [calendar](https://purchase.filmlinc.org/) to purchase tickets online.\n\n* During on-sale windows, you will be placed in a virtual waiting room. No matter how early you log on, everyone will be randomized at the start of the pre-sale/on-sale. Do not refresh your browser, or you may lose your spot.\n\n* You may select your delivery option during fulfillment: digital delivery (free), sent to you via email within 48 hours for you to print or display on your mobile device, or hold at box office ($10 fee per order), and tickets can be picked up at the corresponding venue’s box office.\n\n* Digital tickets are also accessible through your online account. After [logging in](https://purchase.filmlinc.org/account/login), to view purchased tickets, click [Digital Tickets](https://purchase.filmlinc.org/account/upcomingevents) from the Account in the upper left corner.\n\n* There is a maximum of two tickets per screening, per household. All tickets are subject to availability. No refunds or exchanges.\n\n##### **Purchasing Tickets In-Person**\n\n* Tickets for festival screenings are available at the [Alice Tully Hall box office](https://goo.gl/maps/P9E8twuUmKTk2hFz5) on Monday–Saturday, 10am to 6pm; Sunday, 12pm to 6pm. Day-of tickets must be purchased at the corresponding venue’s box office.\n\n* If a screening is standby-only, partial view seats may be available only at the [Alice Tully Hall box office.](https://goo.gl/maps/P9E8twuUmKTk2hFz5)\n\n##### **Standby Tickets**\n\nIn the event that advance tickets are no longer available, tickets will be issued on a standby basis. Standby lines form before showtime at the corresponding venue. Regular ticket prices apply. There is a maximum of one ticket per person.\n\n##### **Rush Tickets**\n\n$15 Rush tickets to select screenings will be available throughout NYFF, and will be announced when available next to showtimes and on film pages, and daily in the [NYFF newsletter](https://www.filmlinc.org/email-lists/). Tickets are subject to availability at the corresponding venue’s box office starting one hour before showtime, first-come, first-served.\n\n##### **Reminders**\n\n* We strongly suggest you [log into your account](https://purchase.filmlinc.org/account/login) and verify your account details prior to purchasing tickets to ensure you can access tickets as soon as they go on sale. It can take 10-15 minutes for a password-reset email to arrive and FLC staff does not have access to passwords.\n\n* Please note you may be placed in a Virtual Waiting Room due to high demand. It is important that you do not navigate away from this page.\n\n* We highly recommend purchasing tickets from a desktop computer, not a mobile phone or tablet. You will lose your place in the Virtual Waiting Room if your connection drops out.\n\n* Following the Virtual Waiting Room, [log in](https://purchase.filmlinc.org/account/login) and you’ll be taken to the [Calendar page](https://purchase.filmlinc.org/) after successfully entering your email and password. You should also see your email address appear at the top of the website.\n\n* Once logged into your account:\n\n  * Select the first screening you wish to attend from any of the [Calendar](https://purchase.filmlinc.org/) pages.\n\n  * After you’ve added all the tickets you wish to purchase to your cart, review your order and click “Check Out.”\n\n* There is a 60-minute limit for your cart online. We recommend making more than one transaction if necessary so that you do not lose the tickets in your cart.\n\n* Alice Tully Hall (ATH) is a reserved seat house. The Elinor Bunin Munroe Film Center (EBM) and the Walter Reade Theater (WRT) are general admission houses.\n\n* All seating locations, programming, and talent appearances are subject to availability. Seat locations at Alice Tully Hall are automatically assigned on a best-available basis. If you have a specific seating preference, tickets must be purchased in-person at the Alice Tully Hall box office.\n\n* To donate ticket(s) you are unable to use, please email [ticketing@filmlinc.org](mailto:ticketing@filmlinc.org) with your order and ticket number, or visit the ATH box office. You can also buy/sell tickets using [Reddit](https://www.reddit.com/r/NYFilmFestival/comments/1n3qrns/nyff63_ticket_marketplace/) or [Discord](https://discord.gg/UKpKjwyj8q) by adhering to all rules.\n\n###### **For questions or additional information about tickets, please contact **[**ticketing@filmlinc.org**](mailto:ticketing@filmlinc.org).\n\n\n","description":null,"status":"published","position":70,"account_id":153706,"last_updated_at":"2026-05-19T19:48:33.360Z","slug":"1779219212-how-to-i-purchase-tickets-for-new-york-film-festival","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3641,"slug":"new-york-film-festival","locale":"en"},"views":17,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779219212-how-to-i-purchase-tickets-for-new-york-film-festival"},{"id":36181,"category_id":3640,"title":"How do I know which theater my film is playing in? ","content":"The theater is listed when you hover over a showtime on our website on desktop or click the information icon on mobile.\n\n**Desktop:**\n\n![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCRmJvUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--158e3c8e2ae44eea81ec4848ee72dfeef8752eaf/Screenshot%202026-05-13%20at%204.22.57%E2%80%AFPM.png)\n\n**Mobile:**\n\n![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCR2RwbVFVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--3146c1fa8d816536b175e90cecb6dee3aa70057e/IMG_8601.jpg)\n\nAdditionally, the theater is listed at checkout and on digital tickets. If you have any questions, please visit the box office for assistance upon arrival.","description":null,"status":"published","position":70,"account_id":153706,"last_updated_at":"2026-06-16T18:04:10.519Z","slug":"1778699814-how-do-i-know-which-theater-my-film-is-playing-in","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3640,"slug":"visiting","locale":"en"},"views":39,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1778699814-how-do-i-know-which-theater-my-film-is-playing-in"},{"id":36252,"category_id":3639,"title":"What are the office hours for the Membership and Patrons Desks?","content":"The Membership and Patrons Desks are available Monday through Friday 10:00am – 6:00pm and Friday 10:00am – 2:00pm. If you require assistance outside of these hours you may contact the Walter Reade Theater Box Office at 212.875.5601 or the Elinor Bunin Munroe Film Center Box Office at 212.875.5232.","description":null,"status":"published","position":70,"account_id":153706,"last_updated_at":"2026-05-18T19:08:30.212Z","slug":"1779131303-what-are-the-office-hours-for-the-membership-and-patrons-desks","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3639,"slug":"membership","locale":"en"},"views":4,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779131303-what-are-the-office-hours-for-the-membership-and-patrons-desks"},{"id":36294,"category_id":3641,"title":"How do I redeem my NYFF Pass?","content":"View your pre-sale window [here](https://www.filmlinc.org/nyff/nyff-pre-sale-guide/) as a NYFF Pass holder.\n\n1. We strongly suggest you [log into your account](https://purchase.filmlinc.org/account/login) prior to your pre-sale date to confirm your account details. It can take 10-15 minutes for a password-reset email to arrive and FLC staff does not have access to passwords. \n\n2. When it is your pre-sale window, after [logging in](https://purchase.filmlinc.org/account/login), visit the [Film Calendar](https://purchase.filmlinc.org/) and scroll to your first screening selection. Click the screening. If a screening says Tickets Not Available, it may be standby only.\n\n3. Select quantity of tickets next to Redeem NYFF Pass (max two tickets per screening). Click Add to Cart.\n\n4. To add more tickets to your cart, click Continue Shopping in bottom left of screen or, if completing your order, click Check Out. You will have 30 minutes to complete your order.\n\n5. Once you have completed your order, click Submit.\n\n6. You will receive an email confirmation of your order with your tickets. Please note your order number in case your email goes to spam. If you do not redeem all of your tickets at once, you can view remaining tickets available in your Pass by visiting your account [here](https://purchase.filmlinc.org/account/memberships). You can also access and print your tickets from your account [here](https://purchase.filmlinc.org/account/upcomingevents).\n\n**For any issues on your pre-sale date, please email **[**ticketing@filmlinc.org**](mailto:ticketing@filmlinc.org)** or call the NYFF Hotline at 212.875.5631.** The NYFF Hotline will be available during weekdays for the Member and Pass holder pre-sale, September 8–15, 11am to 5pm ET.\n\n*Please note*: There will be no NYFF ticket sales from Monday, September 14 at 10pm ET until Tuesday, September 15 at 12pm ET, when tickets go on sale to the general public. If you’d like to get additional tickets outside of your Pass allotment, purchase during your Member pre-sale window (if eligible) or starting September 15 at 12pm ET, when tickets go on sale to the general public.","description":null,"status":"published","position":80,"account_id":153706,"last_updated_at":"2026-05-19T19:46:46.015Z","slug":"1779219376-how-do-i-redeem-my-nyff-pass","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3641,"slug":"new-york-film-festival","locale":"en"},"views":5,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779219376-how-do-i-redeem-my-nyff-pass"},{"id":36249,"category_id":3640,"title":"How does a standby line work?","content":"For our festivals, series, and special events we offer standby lines for sold out screenings. On the day of the screening or event, a standby line will form at the corresponding venue’s box office prior to showtime. Tickets may become available to the standby line on a first-come, first-served basis one (1) per customer. If there are enough empty seats at about five minutes to showtime, we will sell additional tickets to customers on the standby line.\n\nSee all standby only screenings [here](https://www.filmlinc.org/now-playing/?tab=films\u0026filters=true\u0026ticket=standby-only).","description":null,"status":"published","position":80,"account_id":153706,"last_updated_at":"2026-05-18T19:06:39.090Z","slug":"1779131155-how","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3640,"slug":"visiting","locale":"en"},"views":3,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779131155-how"},{"id":36253,"category_id":3639,"title":"Which films are eligible for Member benefit/complimentary tickets?","content":"Members beginning at the Contributor level receive complimentary tickets to eligible Film at Lincoln Center screenings.\n\nMembers can redeem complimentary tickets for all FLC film series and retrospectives with the exception of the New York Film Festival, New Directors/New Films, Rendez-Vous with French Cinema, New York Jewish Film Festival, new releases, and select series or events. View all series and festivals that are eligible for complimentary tickets [here](https://filmlinc.org/now-playing/?tab=films\u0026ticket=member-benefits) or by selecting Member Benefits in the filters on the Now Playing page. Member Pre-sale emails and series/festival pages on our website also note which are eligible for complimentary tickets.\n\n![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCS3hZVGdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--1e2cf89c6e23d65c882e6ae7309f502501287d46/Screenshot%202026-05-18%20at%203.09.56%E2%80%AFPM.png)\n\n* See the number of complimentary tickets available to you [here](https://purchase.filmlinc.org/account/memberships).\n\n* Members are able to select up to two tickets per screening when redeeming tickets online and in person at our box offices. \n\n* Your complimentary tickets expire with your current membership and cannot be rolled over.\n\n* Complimentary tickets can be redeemed only by FLC Members.\n\n* Complimentary tickets are subject to availability and all reservations are final. No exchanges except in the event of an FLC cancellation. More information regarding ticketing can be found [here](https://www.filmlinc.org/visit-us/#ticket).\n\n  ### \n\n\n","description":null,"status":"published","position":80,"account_id":153706,"last_updated_at":"2026-05-19T19:04:30.771Z","slug":"1779131323-do-members-get-complimentary-tickets-to-see-movies","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3639,"slug":"membership","locale":"en"},"views":38,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779131323-do-members-get-complimentary-tickets-to-see-movies"},{"id":36254,"category_id":3639,"title":"Are memberships tax-deductible?","content":"A portion of FLC membership is tax-deductible. For Members up to the Angel level, the tax-deduction amount is listed at the bottom of the Member welcome email you received from [members@filmlinc.org](mailto:members@filmlinc.org). Patrons starting at the Supporter level receive a donation letter from [patrons@filmlinc.org](mailto:patrons@filmlinc.org).","description":null,"status":"published","position":90,"account_id":153706,"last_updated_at":"2026-05-18T19:11:46.659Z","slug":"1779131500-are-memberships-tax_deductible","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3639,"slug":"membership","locale":"en"},"views":4,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779131500-are-memberships-tax_deductible"},{"id":36291,"category_id":3640,"title":"How do I rent a theater?","content":"Rent Film at Lincoln Center’s venues for your next screening or special event!\n\nThe 268-seat Walter Reade Theater offers extraordinary film, video, and data projection services in an elegant, plush environment. In the adjacent Frieda and Roy Furman Gallery, we can customize seating arrangements for meetings or receptions, whether you’re hosting 200 people for a cocktail reception or 40 colleagues for a board meeting.\n\nThe 144-seat Francesca Beale Theater and the 85-seat Howard Gilman Theater offer the same superb projection and seating quality for smaller audiences.\n\nThe 75-person capacity Amphitheater, with bench seating, a 145-inch screen, and the [**Epson Q-Series QL7000**](https://epson.com/q-series-premium-home-cinema-projectors) 4K HDR High-Lumen 3LCD Laser Projector, is perfect for corporate presentations, lectures, panels, friends-and-family screenings, and non-traditional video programs.\n\n**For rental inquiries, please contact **[**rentals@filmlinc.org**](mailto:rentals@filmlinc.org)**. Learn more **[**here**](https://www.filmlinc.org/theater-rental/)**.**","description":null,"status":"published","position":90,"account_id":153706,"last_updated_at":"2026-05-19T19:11:57.984Z","slug":"1779217886-how-do-i-rent-a-theater-at-film-at-lincoln-center","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3640,"slug":"visiting","locale":"en"},"views":11,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779217886-how-do-i-rent-a-theater-at-film-at-lincoln-center"},{"id":36296,"category_id":3641,"title":"What should I know before visiting New York Film Festival?","content":"**What to know before your screening:**\n\n* You can access your tickets [here](https://purchase.filmlinc.org/account/upcomingevents) when logged in to your account, including options to add to mobile wallet or print at home.\n\n* All screenings start at the listed time.\n\n* Explore all festival venues [here](https://www.filmlinc.org/nyff/venues/).\n\n  * Box offices open 30 minutes before the first screening of the day and close 15 minutes after the start of the last screening.\n\n  * We recommend arriving at least 15 minutes prior to your showtime. All films begin at the listed showtime.\n\n  * Bag checks are required, so please arrive earlier if needed.\n\n  * There is no dress code, but bonus points for dressing to impress. We’ll have public step-and-repeats at select venues for you to capture your festival experience!\n\n* NYFF merch will be available exclusively at the merch booths at Alice Tully Hall and the Elinor Bunin Munroe Film Center during the festival, with 10% off for FLC Members.\n\n  * Limited-edition prints of the official NYFF64 poster will be available on [Posteritati](https://posteritati.com/tag/new-york-film-festival).\n\n**What to know at and after your screening:**\n\n* Have a question on site? Look for NYFF volunteers who will be happy to assist, or ask on our [Discord channel](https://discord.gg/UKpKjwyj8q) or [Reddit](https://www.reddit.com/r/nyfilmfestival) for a quick response.\n\n* Looking for food and drink?\n\n  * [Café Paradiso](https://www.cafeparadisonyc.com/location/cafe-paradiso/), conveniently located in the Elinor Bunin Munroe Film Center, offers 10% off menu items for FLC Members (proof of Membership required) and FLC ticket holders on the day of their screening.\n\n  * Concessions are available at the Walter Reade Theater and Elinor Bunin Munroe Film Center, including popcorn, candy, soda, beer, wine and more.\n\n  * If you need a quick bite between back-to-back screenings, along with Café Paradiso, the fastest bites near Lincoln Center are [Gourmet Garage](https://maps.app.goo.gl/wWeQJof7SBRCNjNt6), [The Casbah](https://maps.app.goo.gl/oj8ay47b7SWEtzeA7), [Dig Inn](https://maps.app.goo.gl/BnM6L4PHihSPW4F1A), [Le Pain Quotidien](https://maps.app.goo.gl/JDAMi4RLze5PCKd59), [Sweetgreen](https://maps.app.goo.gl/BazfiCVV4JGpJAbu8), and [Rosetta Bakery](https://maps.app.goo.gl/cSaeAuuPGwbX6oKdA).\n\n  * Explore more local restaurants [here](https://www.filmlinc.org/visit-us/#food).\n\n* Share your festival experience by tagging @TheNYFF on [X](https://x.com/TheNYFF) and [Instagram](https://instagram.com/thenyff) and use the hashtag [#NYFF64](https://www.instagram.com/explore/search/keyword/?q=nyff64). We’ll be sharing the best posts throughout the festival!\n\n* FLC is committed to creating an inclusive, welcoming environment for our community. By visiting our theaters or engaging with the FLC community and representatives of FLC, you are acknowledging that you are aware of, and will adhere to, our [Code of Conduct](https://www.filmlinc.org/visit-us/#code).\n\n* Miss a Q\u0026A or talk? Subscribe to [FLC’s YouTube channel](https://www.youtube.com/filmlinc) and [podcast](https://podfollow.com/film-at-lincoln-center-podcast/view) to check out the latest filmmaker conversations.\n\n\n","description":null,"status":"published","position":90,"account_id":153706,"last_updated_at":"2026-05-19T19:53:44.568Z","slug":"1779220398-what-should-i-know-before-visiting-new-york-film-festival","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3641,"slug":"new-york-film-festival","locale":"en"},"views":16,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779220398-what-should-i-know-before-visiting-new-york-film-festival"},{"id":36299,"category_id":3640,"title":"If I miss a Q\u0026A or talk, how can I catch up?","content":"We record many of Q\u0026As and talks! Subscribe to Film at Lincoln Center’s [YouTube channel](https://www.youtube.com/filmlinc) and [podcast](https://pod.link/938706022) to watch or listen to the latest filmmaker conversations.","description":null,"status":"published","position":100,"account_id":153706,"last_updated_at":"2026-05-19T20:01:29.418Z","slug":"1779220828-if-i-miss-a-q-a-or-talk-how-can-i-catch-up","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3640,"slug":"visiting","locale":"en"},"views":2,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779220828-if-i-miss-a-q-a-or-talk-how-can-i-catch-up"},{"id":36796,"category_id":3641,"title":"What’s the benefit of purchasing an NYFF Pass vs. purchasing NYFF tickets as a Member?","content":"The main benefit of purchasing a Pass is getting an earlier pre-sale date and early access to tickets (depending on your Membership level), including NYFF’s Opening Night, Centerpiece, and Closing Night selections and Main Slate screenings.\n\nSome Pass holders also receive a complimentary FLC Innovator membership (starting at the 12-Ticket Pass and above).\n\nSpotlight Gala screenings are only available during pre-sale for FLC Members and not available to access with a Pass.\n\nExplore [the pre-sale guide](https://www.filmlinc.org/nyff/nyff-pre-sale-guide/) to learn more.","description":null,"status":"published","position":100,"account_id":153706,"last_updated_at":"2026-07-17T02:22:54.909Z","slug":"1779979591-what-s-the-benefit-of-purchasing-an-nyff-pass-vs-purchasing-nyff-tickets-as-a-member","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3641,"slug":"new-york-film-festival","locale":"en"},"views":19,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779979591-what-s-the-benefit-of-purchasing-an-nyff-pass-vs-purchasing-nyff-tickets-as-a-member"},{"id":36255,"category_id":3639,"title":"I haven’t been receiving Film at Lincoln Center emails or announcements. How do sign up again?","content":"Please start with the following steps:\n\n* Check your email settings to make sure that the “filmlinc.org” domain is not blocked by your email server, and check your “blocked recipients” list. If any of our email addresses are in this list, please remove them from your spam/blocked lists.\n\n* Check your spam folder. If you do see any of our emails in your spam folder, mark them as “not spam,” which will move the message to your inbox. Marking the message as not spam tells the server that a mistake has been made and that you should be receiving these emails in the future.\n\n* Please sign up for the specific newsletters you want to receive [here](https://pages.wordfly.com/filmsocietylincolncenter/pages/Subscribe/?email=). This will ensure we are using your current email address.\n\nIf you have tried all of these steps and are still having an issue, please contact [members@filmlinc.org](mailto:members@filmlinc.org).","description":null,"status":"published","position":100,"account_id":153706,"last_updated_at":"2026-05-18T19:12:30.540Z","slug":"1779131534-i-haven-t-been-receiving-film-at-lincoln-center-emails-or-announcements-how-do-sign-up","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3639,"slug":"membership","locale":"en"},"views":4,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779131534-i-haven-t-been-receiving-film-at-lincoln-center-emails-or-announcements-how-do-sign-up"},{"id":36288,"category_id":3639,"title":"How do I receive 25% off a Film Comment annual subscription?","content":"Each month a new promo code will be shared in the Member Newsletter—use the most recent code when completing your renewal for 25% off. If your subscription is set to auto-renew, you’ll receive a notification email before your subscription renews—before it does, log in to your account and update your promo code to receive the discount on your renewal. \n\nIf you have questions about your *Film Comment* subscription, contact [info@filmcomment.com](mailto:info@filmcomment.com).","description":null,"status":"published","position":110,"account_id":153706,"last_updated_at":"2026-05-19T19:05:09.763Z","slug":"1779217500-how-do-i-receive-25-off-a-film-comment-annual-subscription","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3639,"slug":"membership","locale":"en"},"views":2,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779217500-how-do-i-receive-25-off-a-film-comment-annual-subscription"},{"id":36797,"category_id":3641,"title":"Can I buy one than one NYFF Pass?","content":"Yes, you are welcome to purchase more than one Pass but will need to do so in separate transactions by [using this link](https://purchase.filmlinc.org/m/40/6film). If you purchase more than one Pass, all benefits and redeemable tickets will be consolidated into one Pass following the separate purchases.","description":null,"status":"published","position":110,"account_id":153706,"last_updated_at":"2026-05-28T14:49:39.014Z","slug":"1779979735-can-i-buy-one-than-one-nyff-pass","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3641,"slug":"new-york-film-festival","locale":"en"},"views":4,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779979735-can-i-buy-one-than-one-nyff-pass"},{"id":36289,"category_id":3639,"title":"How do I use my membership card?","content":"Members receive a digital membership card. Read our guide below on how to use:\n\n**Add the digital membership card to your iPhone:**\n\n* Access the digital card email from your smartphone.\n\n* Click the “Download” button.\n\n* Click “Add to Wallet” and “Add.”\n\n* The card will automatically go to your iPhone’s [Apple Wallet](https://support.apple.com/en-us/HT204003). It can be accessed in Wallet at any time.\n\n**Add the digital membership card to your Android:**\n\n* Download Wallet Passes from [Google Play](https://play.google.com/store/apps/details?id=io.walletpasses.android\u0026hl=en).\n\n* Access the digital card email from your smartphone and click “Download” in the membership email.\n\n* The card will automatically go to your Wallet Passes app, where it can be accessed at any time\n\n**I lost or haven’t received my membership card. Can I still use my benefits?**\n\nYes, you have full access to all of your Member benefits even if you don’t have a digital membership card. [Log in to your account](https://purchase.filmlinc.org/account/login) on our website to order tickets online at the Member rate. The box office, Patrons Desk, and Membership Desk can also help retrieve your Member ID number. It typically takes 1-3 business days for Members and Patrons to receive their membership materials after joining or renewing. If you haven’t received a digital membership card, email [members@filmlinc.org](mailto:members@filmlinc.org) with the subject “Missing Membership Card.”\n\n**I prefer not to use this digital membership card. What should I do?**\n\n##### If you choose not to use your digital membership card, you can present your Member ID number at the box office and our team can verify your membership.\n\n**I’m having technical difficulties downloading my card, whom should I contact?**\n\nIf you’re unable to download or add your digital card to your mobile device, please email [support@cuseum.com](mailto:support@cuseum.com) with as much information about the problem as possible and they will respond directly.\n\n**Does my digital membership card list my membership benefits?**\n\nYou can find a list of benefits associated with your specific membership level on the back of the digital membership card by clicking the small “i” in the lower right corner (Android), or three dots in the upper right-hand corner (iPhone), when the card is open in your digital wallet.\n\n**Can I redeem my complimentary concessions with my digital membership card?**\n\nAt this time, complimentary concessions at the Contributor, Friend, Angel, and corresponding New Wave levels can only be redeemed by presenting your concessions punch card in person at the concession stand.\n\n**I have a second Member under my membership. How can they receive their own digital membership card?**\n\nThe primary account holder receives all communications from FLC, including digital membership cards. Both digital membership cards will be sent to the primary account holder on the membership. Primary account holders can forward the email received under the second name directly to the recipient, or follow the instructions below:\n\n1. Navigate to the back of the card with the second cardholder’s name by clicking the small “i” in the lower right corner (Android) or three dots in the upper right corner (iPhone).\n\n2. Use the “Share Pass” button to send the card to your secondary Member via email or text.\n\n3. They will then be able to add the card with their name directly to their own digital wallet.\n\n4. You can remove their card from your own digital wallet by clicking the small “i” or three dots in the upper right corner and clicking “Remove Pass.”\n\n**I downloaded my card but I can’t find it.**\n\nIf you have an iPhone, the card will automatically download to Apple Wallet. Check the app for your new card (scroll through any cards that are already there—it may be hiding!). If you have an Android, you’ll need to download Wallet Passes from the Play Store prior to downloading the card.\n\n\n","description":null,"status":"published","position":120,"account_id":153706,"last_updated_at":"2026-05-19T19:09:42.834Z","slug":"1779217532-i-lost-or-haven-t-received-my-membership-card-can-i-still-use-my-benefits","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3639,"slug":"membership","locale":"en"},"views":3,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779217532-i-lost-or-haven-t-received-my-membership-card-can-i-still-use-my-benefits"},{"id":36798,"category_id":3641,"title":"I missed the deadline to become an FLC Member for NYFF access. Can I still join?","content":"Yes, you can still [become a Member](https://www.filmlinc.org/membership/). The benefit of becoming a Member before the deadline is that you will receive FLC communications and instructions on how to redeem tickets on your pre-sale date. If you become a Member after your pre-sale date, you can still receive Member discounts on all available NYFF tickets.","description":null,"status":"published","position":120,"account_id":153706,"last_updated_at":"2026-05-28T14:50:04.815Z","slug":"1779979795-i-missed-the-deadline-to-become-an-flc-member-for-nyff-access-can-i-still-join","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3641,"slug":"new-york-film-festival","locale":"en"},"views":3,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779979795-i-missed-the-deadline-to-become-an-flc-member-for-nyff-access-can-i-still-join"},{"id":36256,"category_id":3638,"title":"How do I know if I have an online account?","content":"If you have previously purchased tickets, received our newsletter, or are a current Member or Patron, you have an online account! Please [log in](https://purchase.filmlinc.org/account/login) using the email address that you use to receive email communications from Film at Lincoln Center.\n\nIf you are a current Member or Patron, you will be able to see your membership under “Memberships and Passes” in your account.\n\nIf you need to reset your password, please click the “Forgot Your Password” link. An email will be sent with instructions on how to reset your password. If you do not receive a password reset email after requesting one, you may not have an account with us. You can create an account here or reach out to [ticketing@filmlinc.org](mailto:ticketing@filmlinc.org) to confirm whether you have an active account with us.\n\nIf you’re still experiencing issues, please contact [members@filmlinc.org](mailto:members@filmlinc.org) for further assistance.","description":null,"status":"published","position":120,"account_id":153706,"last_updated_at":"2026-05-26T18:11:47.613Z","slug":"1779131569-how-do-i-know-if-i-have-an-online-account","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3638,"slug":"ticketing","locale":"en"},"views":4,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779131569-how-do-i-know-if-i-have-an-online-account"},{"id":36290,"category_id":3639,"title":"What is FLC 25 \u0026 Under?","content":"FLC 25 \u0026 Under is a free one-year FLC Innovator membership for anyone between the ages of 17 and 25. Enrollment opens yearly.\n\n**FLC 25 \u0026 Under includes:**\n\n* Member discount on all tickets\n\n* Pre-sale access to FLC series and festivals (excluding NYFF)\n\n* Exclusive events\n\n* Members-only Newsletter\n\n* 25% off [*Film Comment*](https://www.filmcomment.com/) annual subscription\n\n* 10% off at Café Paradiso and NYFF merch\n\nLearn more [here](https://www.filmlinc.org/membership/flc-25-under-free-membership/).","description":null,"status":"published","position":130,"account_id":153706,"last_updated_at":"2026-05-19T19:10:48.269Z","slug":"1779217817-what-is-flc-25-under","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3639,"slug":"membership","locale":"en"},"views":3,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779217817-what-is-flc-25-under"},{"id":36799,"category_id":3641,"title":"I have different pre-sale dates with my Pass and FLC Membership, which is the correct date?","content":"Each Pass and membership level has its own pre-sale date, so you may have more than one date. On your Member pre-sale date, you’ll be able to purchase individual tickets at the Member price. On your Pass pre-sale date, you’ll be able to redeem your Pass tickets. If your Member pre-sale date is before your Pass pre-sale date, you will not be able to redeem your Pass tickets on that day—you will need to wait until your Pass pre-sale date to redeem your Pass tickets. If your Pass pre-sale date is prior to your Member pre-sale date, you can only redeem what’s included in your Pass and not additional tickets. Feel free to check in with [members@filmlinc.org](mailto:members@filmlinc.org) if you’re unsure.","description":null,"status":"published","position":130,"account_id":153706,"last_updated_at":"2026-05-28T14:50:29.202Z","slug":"1779979821-i-have-different-pre_sale-dates-with-my-pass-and-flc-membership-which-is-the-correct-date","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3641,"slug":"new-york-film-festival","locale":"en"},"views":2,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779979821-i-have-different-pre_sale-dates-with-my-pass-and-flc-membership-which-is-the-correct-date"},{"id":36287,"category_id":3638,"title":"How do I learn about upcoming programming announcements?","content":"**Stay connected to learn about announcements, including new programming, Q\u0026As, and more:**\n\n1. [Become a Member](https://www.filmlinc.org/membership/) to receive pre-sale e-mails, discounted tickets, a monthly newsletter, and other alerts\n\n2. [Subscribe to the weekly FLC newsletter and NYFF updates](https://www.filmlinc.org/email-lists/).\n\n3. Follow FLC on [Discord](https://discord.gg/UKpKjwyj8q), [Instagram](https://www.instagram.com/filmlinc), [X](https://x.com/filmlinc), [Letterboxd](https://letterboxd.com/filmlinc/), [Bluesky](https://bsky.app/profile/filmlinc.bsky.social), [YouTube](https://www.youtube.com/@filmlinc), [Facebook](https://www.facebook.com/filmlinc), and [TikTok](https://www.tiktok.com/@filmlinc).\n\n4. Follow NYFF on [Instagram](https://www.instagram.com/thenyff/), [Reddit](https://www.reddit.com/r/NYFilmFestival/), [X](https://twitter.com/thenyff), and [Facebook](https://www.facebook.com/NYFilmFest/).\n\n5. Explore the latest announcements [here](https://www.filmlinc.org/daily/announcements/).\n\n\n","description":null,"status":"published","position":130,"account_id":153706,"last_updated_at":"2026-05-19T19:03:26.529Z","slug":"1779217069-how-do-i-learn-about","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3638,"slug":"ticketing","locale":"en"},"views":7,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779217069-how-do-i-learn-about"},{"id":36298,"category_id":3639,"title":"How do I add a second person to my membership account?","content":"To add a second card holder to your account, please contact the Membership Desk at [members@filmlinc.org](mailto:members@filmlinc.org) or call 212.875.5620.\n\nA note about secondary card holders: The primary card holder receives all FLC communications and is also the primary login credential for FLC’s website. We ask that the primary card holder share their login credentials with the second person on the account.\n\nBoth digital membership cards will be sent to the primary account holder on the membership. Primary account holders can forward the email received under the second name directly to the recipient, or follow the instructions below:\n\n1. Navigate to the back of the card with the second cardholder’s name by clicking the small “i” in the lower right corner (Android) or three dots in the upper right corner (iPhone).\n\n2. Use the “Share Pass” button to send the card to your secondary Member via email or text.\n\n3. They will then be able to add the card with their name directly to their own digital wallet.\n\n4. You can remove their card from your own digital wallet by clicking the small “i” or three dots in the upper right corner and clicking “Remove Pass.”\n\nTo remove or replace the second person from your account, please contact the Membership Desk by emailing [members@filmlinc.org](mailto:members@filmlinc.org) or calling 212.875.5620. If replacing, send the name and email address of the new person you would like to add to your account.","description":null,"status":"published","position":140,"account_id":153706,"last_updated_at":"2026-05-28T14:46:03.496Z","slug":"1779220742-how-do-i-add-a-second-person-to-my-membership-account","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3639,"slug":"membership","locale":"en"},"views":4,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779220742-how-do-i-add-a-second-person-to-my-membership-account"},{"id":36800,"category_id":3641,"title":"I cannot get tickets to the films I want to see. What should I do? ","content":"Tickets for NYFF screenings often sell out quickly, but additional tickets for sold-out screenings may be released closer to the screening date. On the NYFF films page, you can also filter by all screenings with availability. \n\nFor additional announcements, be sure to follow NYFF on [X](https://x.com/thenyff), [Reddit](https://www.reddit.com/r/NYFilmFestival/), [Discord](https://discord.gg/UKpKjwyj8q), and [Instagram](https://www.instagram.com/thenyff/).\n\nTo buy or sell tickets in our community, use [Discord](https://discord.gg/UKpKjwyj8q) or [Reddit](https://www.reddit.com/r/NYFilmFestival/) and please adhere to all rules.\n\nA select number of partial view tickets may be available for each Alice Tully Hall screening, available only by request at the Alice Tully Hall box office.","description":null,"status":"published","position":140,"account_id":153706,"last_updated_at":"2026-05-28T14:53:57.182Z","slug":"1779979899-i-cannot-get-tickets-to-the-films-i-want-to-see-what-should-i-do","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3641,"slug":"new-york-film-festival","locale":"en"},"views":3,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779979899-i-cannot-get-tickets-to-the-films-i-want-to-see-what-should-i-do"},{"id":36295,"category_id":3638,"title":"A screening I want to see is sold out. Can I still get tickets?","content":"If a screening at Film at Lincoln Center, including New York Film Festival is sold out, you still have a chance to get tickets.\n\n* Tickets may become available to the standby line on a first-come, first-served basis, limit one per customer. See all screenings that are standby-only [here](https://www.filmlinc.org/now-playing/?tab=films\u0026filters=true\u0026ticket=standby-only). On the day of the screening or event, a standby line will form at the venue’s box office prior to showtime. \n\n* We will release small batches of tickets leading up to all screenings, including sold-out screenings.\n\n  * The fastest way to see what’s available is on [the Now Playing page](https://www.filmlinc.org/now-playing).\n\n  * We will also announce these added tickets and screenings on [Discord](https://discord.gg/UKpKjwyj8q), in [FLC Member e-mail alerts](https://www.filmlinc.org/membership/), [NYFF newsletters](https://www.filmlinc.org/email-lists/), on [Reddit](https://www.reddit.com/r/NYFilmFestival/), [X](https://twitter.com/thenyff), and [Instagram](https://www.instagram.com/thenyff/).\n\n* To buy or sell tickets in our community, use [Discord](https://discord.gg/UKpKjwyj8q) and please adhere to all rules.\n\n* At New York Film Festival, a select number of partial view tickets may be available for each Alice Tully Hall screening, available only by request at the Alice Tully Hall box office.\n\n\n","description":null,"status":"published","position":140,"account_id":153706,"last_updated_at":"2026-05-19T19:52:47.555Z","slug":"1779220148-an-nyff-screening-i-want-to-see-is-sold-out-can-i-still-get-tickets","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3638,"slug":"ticketing","locale":"en"},"views":9,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779220148-an-nyff-screening-i-want-to-see-is-sold-out-can-i-still-get-tickets"},{"id":36297,"category_id":3638,"title":"I'm trying to buy a ticket but it's not letting me check out.","content":"We are sorry to hear you are having an issue!\n\n1. First, visit [our calendar page](https://purchase.filmlinc.org/) and try again.\n\n2. 2. If that doesn't work, try logging out and logging back in again or log into a different browser. \n\n3. If you are still having trouble, the screening may be sold out. \n\nEmail [ticketing@filmlinc.org](mailto:ticketing@filmlinc.org) for further assistance.","description":null,"status":"published","position":150,"account_id":153706,"last_updated_at":"2026-05-19T19:56:47.300Z","slug":"1779220536-i-m-trying-to-buy-a-ticket-but-it-s-not-letting-me-checkout","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3638,"slug":"ticketing","locale":"en"},"views":11,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779220536-i-m-trying-to-buy-a-ticket-but-it-s-not-letting-me-checkout"},{"id":36801,"category_id":3641,"title":"How do I select the seats I want, and what if I don’t like my seats?","content":"Our Walter Reade, Francesca Beale, and Howard Gilman theaters are general seating venues during the festival.\n\nAlice Tully Hall is assigned seating, but it is not possible to select specific seats when purchasing tickets online. If you would like to select specific seats, you will need to purchase tickets in-person at the Alice Tully Hall box office.","description":null,"status":"published","position":150,"account_id":153706,"last_updated_at":"2026-05-28T14:54:10.099Z","slug":"1779980044-how-do-i-select-the-seats-i-want-and-what-if-i-don-t-like-my-seats","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3641,"slug":"new-york-film-festival","locale":"en"},"views":5,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779980044-how-do-i-select-the-seats-i-want-and-what-if-i-don-t-like-my-seats"},{"id":36790,"category_id":3639,"title":"I share a membership with someone, but I can’t see Member prices when I log in.","content":"FLC memberships allow for two individuals to take advantage of the benefits of one FLC membership. The primary account holder receives all communications from FLC, including digital membership cards, and is the primary login credential for FLC’s  website. If you are the secondary on the account, you will need to ask the primary to share their login credentials.","description":null,"status":"published","position":150,"account_id":153706,"last_updated_at":"2026-05-28T14:40:10.269Z","slug":"1779979200-i-share-a-membership-with-someone-but-i-can-t-see-member-prices-when-i-log-in","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3639,"slug":"membership","locale":"en"},"views":2,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779979200-i-share-a-membership-with-someone-but-i-can-t-see-member-prices-when-i-log-in"},{"id":36802,"category_id":3641,"title":"What are my options if I can no longer use my tickets?","content":"Our official policy is no refunds or exchanges. If you can no longer use your tickets, you can either give them to a friend or donate them back to us for resale. If you choose to donate them, you can request a tax acknowledgement letter stating that your donation is fully tax-deductible—just email [members@filmlinc.org](mailto:members@filmlinc.org) with the tickets you wish to donate.\n\nTo sell tickets in our community, use [Discord](https://discord.gg/UKpKjwyj8q) or [Reddit](https://www.reddit.com/r/NYFilmFestival/) and please adhere to all rules.","description":null,"status":"published","position":160,"account_id":153706,"last_updated_at":"2026-05-28T14:54:38.889Z","slug":"1779980063-what-are-my-options-if-i-can-no-longer-use-my-tickets","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3641,"slug":"new-york-film-festival","locale":"en"},"views":6,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779980063-what-are-my-options-if-i-can-no-longer-use-my-tickets"},{"id":36552,"category_id":3638,"title":"Can I get a refund or exchange my ticket?","content":"No refunds or exchanges are offered on tickets purchased. In the event of a canceled screening, you will be contacted via email and refunds will automatically be issued for all tickets purchased with a credit card. If you purchased your ticket with cash for a canceled screening, please bring it to our box office to obtain a refund. If you have any questions, please email [ticketing@filmlinc.org](mailto:ticketing@filmlinc.org) or call one of the box office numbers listed above during hours of operation.\n\nYou can also sell and buy tickets on our Discord channel by adhering to all rules: \u003chttps://discord.gg/UKpKjwyj8q\u003e\n \n","description":null,"status":"published","position":160,"account_id":153706,"last_updated_at":"2026-05-26T18:00:16.878Z","slug":"1779818341-can-i-get-a-refund-or-exchange-my-ticket","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3638,"slug":"ticketing","locale":"en"},"views":19,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779818341-can-i-get-a-refund-or-exchange-my-ticket"},{"id":36791,"category_id":3639,"title":"Can I edit the name or update billing information on my membership account?","content":"Please contact the Membership Desk at [members@filmlinc.org](mailto:members@filmlinc.org) or 212.875.5620 and we can manually adjust the name and/or billing information on your account.","description":null,"status":"published","position":160,"account_id":153706,"last_updated_at":"2026-05-28T14:42:30.849Z","slug":"1779979286-i-d-like-to-edit-the-name-on-my-account","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3639,"slug":"membership","locale":"en"},"views":4,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779979286-i-d-like-to-edit-the-name-on-my-account"},{"id":36803,"category_id":3641,"title":"Can I upgrade my FLC membership to receive more NYFF benefits?","content":"Members may upgrade their membership through August to receive more NYFF benefits by contacting [members@filmlinc.org](mailto:members@filmlinc.org).","description":null,"status":"published","position":170,"account_id":153706,"last_updated_at":"2026-05-28T14:54:57.572Z","slug":"1779980093-can-i-upgrade-my-flc-membership-to-receive-more-nyff-benefits","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3641,"slug":"new-york-film-festival","locale":"en"},"views":4,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779980093-can-i-upgrade-my-flc-membership-to-receive-more-nyff-benefits"},{"id":36792,"category_id":3639,"title":"Can I get a tax acknowledgement for my membership? ","content":"The tax acknowledgement can be found at the bottom of your FLC Member Welcome e-mail. Please contact the Membership Desk at [members@filmlinc.org](mailto:members@filmlinc.org) or 212.875.5620 if you need e-mail resent.","description":null,"status":"published","position":170,"account_id":153706,"last_updated_at":"2026-05-28T14:43:05.808Z","slug":"1779979362-can-i-get-a-tax-acknowledgement-for-my-membership","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3639,"slug":"membership","locale":"en"},"views":17,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779979362-can-i-get-a-tax-acknowledgement-for-my-membership"},{"id":36793,"category_id":3639,"title":"Can I sign up for quarterly payments for my membership?","content":"Please contact the Membership Desk at [members@filmlinc.org](mailto:members@filmlinc.org) or 212.875.5620 to sign up for quarterly payments. \n\n\n\nPayments will automatically be charged on the last business day of the month that the payment is due. In the event that the last business day of the month falls on a weekend or holiday, the payment will be charged on the next business day. \n\n\n\n\nIf a payment is declined and you have another card on file, your other card will be charged for the payment. If a payment is declined and you do not have another card on file, you will receive one courtesy email to alert you to contact us to provide other payment information. If we do not receive a new form of payment within two weeks of the email being sent, your membership will be deactivated.\n\n\n\nAll Members on a quarterly payment plan will receive a tax acknowledgement letter once all payments have been received. We cannot issue a tax acknowledgement for partial payments. ","description":null,"status":"published","position":180,"account_id":153706,"last_updated_at":"2026-05-28T14:43:37.148Z","slug":"1779979414-can-i-sign-up-for-quarterly-payments-for-my-membership","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3639,"slug":"membership","locale":"en"},"views":6,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779979414-can-i-sign-up-for-quarterly-payments-for-my-membership"},{"id":36794,"category_id":3639,"title":"Can I upgrade my membership?","content":"To upgrade your membership, please contact the Membership Desk at [members@filmlinc.org](mailto:members@filmlinc.org) or 212.875.5620 and we can help you upgrade your membership.\n\nWhile we cannot offer a prorated rate, we can add additional months to the membership you would like to purchase/upgrade to based on the remaining months on your current membership.","description":null,"status":"published","position":190,"account_id":153706,"last_updated_at":"2026-05-28T14:44:39.205Z","slug":"1779979452-can-i-upgrade-my-membership","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3639,"slug":"membership","locale":"en"},"views":5,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779979452-can-i-upgrade-my-membership"},{"id":36795,"category_id":3639,"title":"The expiration date on my Member card and/or on the website is not correct. ","content":"If you have recently renewed, the new expiration date will not be reflected until the expiration on your current membership has passed. For further assistance, please contact the Membership Desk at [members@filmlinc.org](mailto:members@filmlinc.org) or call 212.875.5620.","description":null,"status":"published","position":200,"account_id":153706,"last_updated_at":"2026-05-28T14:45:02.080Z","slug":"1779979487-the-expiration-date-on-my-member-card-and-or-on-the-website-is-not-correct","portal":{"custom_domain":"help.filmlinc.org","header_text":"Have a question about Film at Lincoln Center? Browse our help guide.","homepage_link":"https://www.filmlinc.org","name":"FLC Help Center","page_title":"FLC Help Center","slug":"flc-help-center","categories":[{"name":"Ticketing 🎟️","slug":"ticketing","locale":"en","description":"Learn about getting tickets, refund policy, and more.","position":1,"meta":{"articles_count":11}},{"name":"Visiting 🎥","slug":"visiting","locale":"en","description":"Learn about visiting Film at Lincoln Center.","position":null,"meta":{"articles_count":8}},{"name":"Membership 👥","slug":"membership","locale":"en","description":"Learn about becoming a member, benefits, and more.","position":2,"meta":{"articles_count":17}},{"name":"New York Film Festival ✨","slug":"new-york-film-festival","locale":"en","description":"Learn about getting tickets for New York Film Festival and more.","position":null,"meta":{"articles_count":13}}],"logo":{"id":87187994,"portal_id":1261,"file_type":"image/jpeg","account_id":153706,"file_url":"https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd/tIr3NSGm_400x400.jpg","blob_id":"eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTWZOUXdVPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--a3e32cd66061a305a04b6555c2ee538e945404fd","filename":"tIr3NSGm_400x400.jpg"},"meta":{"articles_count":49,"categories_count":4,"default_locale":"en"}},"category":{"id":3639,"slug":"membership","locale":"en"},"views":3,"author":{"available_name":"Jordan","name":"Jordan Raup","thumbnail":"https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSnlkb3dRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--99a4b6dedb6b3b3c916bb6a5e59c17d88ed960f1/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJYW5CbkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--fabd060060e055c9dd6a8996dc0b9ef8a3776cf5/HD-wallpaper-in-the-mood-for-love-maggie-cheung-wong-kar-wai.jpg"},"link":"hc/flc-help-center/articles/1779979487-the-expiration-date-on-my-member-card-and-or-on-the-website-is-not-correct"}],"meta":{"articles_count":49}}